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The largest directory of industry conferences and vendor-supplied white papers, webinars and videos.
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ODG Training for the State of Texas
This 60-minute webinar focuses on how to use the ODG by MCG guidelines and formulary (adopted by the state of Texas) to review and identify proper, evidence-based medical care for injured workers. -
Look for a Broken Spirit, Not Just a Broken Bone: Evaluating Mental Health Needs in Workers’ Comp
Well-intentioned focus on a patient’s physical bruises can make it easy to miss the mental ones, which might be harder to spot. -
3 Risks Holding Back Renewable Energy Growth — and How One Insurer Approaches the Challenge
A rapid rise in the number and size of renewable energy projects has amplified some risks, highlighting the need for reliable insurance and risk management solutions. -
Beyond the Pandemic: How to Build Resilience for 3 Key Business Risks
It’s easy to be distracted by the disruption of COVID-19, but true resilience requires looking beyond short-term recovery to mitigate an array of interconnected risks. -
How Employers in High Risk Industries Can Reduce Recordable Injuries
With the help of occupational health experts, employers can leverage preventive exercise programs and first aid for injury care. -
3 Ways One Health Care Company Empowers Local Providers to Deliver Better Care
As an intermediary between payers, providers and DME manufacturers, this member service organization is going above and beyond to give independent providers the tools they need to succeed. -
Essentials of MSA Non-Submission Programs
Best Practices for MSA Non-Submission Programs in WC. -
Specialty Networks Play a Key Role in Fighting Opioid Misuse
The various players orbiting an injured worker in treatment must act in concert to establish the most solid foothold that could lead to a successful outcome. -
Medicare Set-Asides: A Wish List
A “wish list” of enhancements to improve the MSA process. -
The Case for Telephonic Case Management: Why, When, and How to Use this Strategic Tool
Although claims professionals rank nurse case management as the top clinical program most critical to outcomes, questions still persist about when and how to use this tool. -
4 Key Qualities to Look for in Your Captive Fronting Provider
Captive formations are growing as many insureds look for alternative ways to mitigate their challenging risks. Having a captive fronting provider that understands those risks and their needs is essential. -
Field Nurse Case Management in the Age of Telehealth
Explore the advantages of telehealth for case management. -
3 Risks Becoming More Prevalent for K-12 Schools Now that COVID-19 Is in the Mix
Risks abound for every industry, but schools servicing students K-12 must be certain to review these exposures now that the novel coronavirus has disrupted learning across the country. -
Here’s How Captives Are Responding During the Unprecedented Coronavirus Crisis
No doubt every industry is reeling from the disruptions caused by COVID-19. Captive insurance, too, is adapting to the ever-changing landscape. -
3 Trends Creating Uncertainty in the Insurance Market, and Where Risk Managers Can Find Stability
Increasing loss frequency and severity – spurred by several global trends – has made finding affordable coverage more difficult. E&S may have the solutions companies need. -
5 Features of Fast and Effective Digital Transformation
An all-or-nothing approach to digitization comes with high costs and risk. A nimbler method can help insurers achieve their automation goals while getting to market faster. -
Three Myths About PBM Pricing Every Workers’ Compensation Payer Should Know
Workers’ comp payers that prioritize price-per-pill risk poor clinical outcomes and higher overall costs in their pharmacy programs. A focus on quality of care will always produce the best results. -
3 Barriers That Lead to Misreported Property Values, and Why Accuracy Matters More Than Ever
Incorrect property valuations present long-term risks to insureds and insurers alike. Here’s why it’s so important to get them right. -
New Approaches to Risk Transfer Anchored by Customer Focus and Technology
Technology and customer experience will play an increasing role in how insurers and their insureds conduct business. Here’s what the industry needs to know to stay abreast of change. -
When It Comes to Creating Effective Partnerships with Your TPA, These Are the Top Qualities to Keep in Mind
Successful partnership starts with a team that is open to communication, understands the client partner’s goals and understands the value data and analytics have in creating solutions. -
Organizations Can’t Afford to Ignore Climate-Related Risk. Here Are 3 Steps to Implement a Mitigation Strategy
To ensure sustainable success, industry leaders should consider a coordinated risk management approach. -
QBE North America’s Kris Hill Breaks Down What You Need to Know About Alternative Markets
For companies interested in finding alternative risk solutions, the alternative markets has plenty to offer. Here’s what you should review before diving in. -
Financial Lines: A UK & European Perspective
While the difficulties of the U.S. commercial D&O market have been making headlines regularly, the financial lines market in the UK and Europe has been quietly facing its own constraints. -
3 Ways Automation Benefits Key Stakeholders in Workers’ Comp Claims
Injured workers, case managers, payers and providers all have a better experience and better outcomes when laborious manual tasks are automated. -
3 Ways the Construction Industry Can Build Resiliency into Risk Management
As risks in the construction industry continue to expand, the need to have a long-lasting, resilient plan in place has become even more crucial. -
3 Ways to Proactively Protect Injured Workers from Opioid Dependence
The best way to mitigate the risks of opioids is to avoid them altogether. Here’s how one company is using data and clinical expertise to reduce reliance on this powerful painkiller. -
The Human Impact of Nurse Case Management
At its most fundamental level, WC managed care is a patient being supported and assisted by a clinical expert and a claims management expert. Though the world of WC is far more complex – its core is people helping people through a challenging time. -
Medical Marijuana Highs & Lows: Work Comp Clinical and Regulatory Trends
Join us for our annual review of the current regulatory trends and a review of the clinical aspects of marijuana usage along with the potential implications for the work comp industry. -
Protecting the Protectors: How Medical Surveillance Keeps Police and Firefighters Safe
Especially for jobs with high physical and mental demands, a medical surveillance program is a critical tool in keeping the hardest working employees healthy. -
The Power of Choice
An informed decision is the best decision. -
Three Ways Pre-Loss Planning Can Expedite Your Business Recovery and Claim Process
Pre-loss account planning assists businesses in proactively managing an insurable loss when it occurs and positions a business for faster recoveries. -
When It Comes to Understanding the Current R&W Claims Landscape, There Is One Crucial Trend You Can’t Ignore
Representations and warranties claims are not new, but understanding the trends behind an increase in claims severity is the first step in managing the risk. -
3 Trends Are Increasing Schools’ Exposure to Liability Claims. Here’s What Educators Need to Know
Schools have always contended with the risk of students experiencing traumatic injuries and abuse, but legal and societal trends may be increasing exposure. -
Why the Program Business Thrives in Challenging Conditions
With the help of collaborative carrier partners, Program Administrators are perfectly positioned to help clients address challenging risks. -
Seizing the Opportunity
This white paper discusses how pandemics open the door to more meaningful – and immediate – steps toward resilience. -
Drug Trends Series – Part Four: High Impact Drug Classes
Categories such as topicals, compound kits, combo packs, and specialty medications represent proportionately low utilization. However, they can be associated with exponentially significant costs. -
Side Effects – COVID-19-Related Healthcare and Pharmacy Trends Impacting Workers’ Comp
The COVID-19 pandemic has had a profound impact on the American healthcare system, causing disruptions and driving rapid adaptations to care delivery. -
Evaluating Cyber Risk?
Here are some things to consider. -
Keeping Claims on Track During COVID-19
Genex experts share important insights based on clinical best practices and real-life case strategies to help you move claims forward in the face of COVID-19 restrictions, challenges, and possible exposure. -
Unlocking the DME “Black Box”
Download this insight paper to learn more about the key factors that make up the internal workings of the DME process. -
Why Diversity and Inclusion in Insurance and Risk Management Must Start Early in the Recruitment Process
Understanding the benefits diversity and inclusion has is just the beginning. Recruiting early and showing the vast opportunity in insurance comes next. -
As Frequency and Severity of Pollution Claims Rise, Environmental Insurance Is Finding the Tools to Move Forward
Pollution claims are growing in severity and frequency, but at PHLY Insurance, the underwriting team is working hard to get clients what they need. -
A COVID-19 Response Strategy that Shows Resilience in a Changing Environment
Adapting to new demands, meeting client expectations, and thinking ahead to the next challenge are all necessary to thrive in a period of disruption. -
The D&O Trends, Challenges and Solutions Insurers Are Watching for in 2020 and Beyond
Directors & officers were already gearing up for a hardening market when the coronavirus pandemic came into play; here’s how they are balancing insureds’ needs with the growing challenges of the time. -
Predict. Prepare. Protect. Mid-Sized Company Response In a Pandemic World.
Mid-sized companies are feeling the pressure of COVID-19 and must adapt and reset in response to this challenging period and uncertain outlook. -
Productivity Anywhere: How Modern Claim and Policy Document Processing Can Help Work-From-Home Succeed
Experts discuss how COVID-19 has made remote work more common. Take a look at the impact this new reality has had on the process, cycle times and culture of the industry. -
Returning to Work in the COVID-19 Era
Four Components of Successful Return to Work Amid the COVID-19 Pandemic. -
Drug Trends Series – Part Three: Evaluating Opioids
In part three of our workers’ compensation drug trends series we’re evaluating opioid trends, which continue to represent a decreasing proportion of overall scripts and costs with favorable trends. -
Increase Your IME IQ
Are you getting the greatest value from your independent medical examinations (IMEs)? When faced with uncertainty about specific determinations on a case, an IME can be requested to help determine the next step in the claims, medical management, or RTW process. -
How Wholesale Distribution Is Changing the D&O Landscape
After years of low pricing D&O premiums are increasing. Could wholesale distribution be the solution? -
5 Ways Video Monitoring Will Aid in Mitigating Construction Site Risk
As video monitoring technology grows in sophistication, contractors and owners can devote these essential resources toward strong, safe and successful construction projects. -
How Injured Worker Advocacy Helped Overcome 3 Early WC Claims Management Challenges During COVID-19
Helmsman Management Services quickly jumped into action so its teams could continue providing care to injured workers without missing a beat. -
Three Ways to Make Communities More Resilient to Natural Catastrophe
Insurers and reinsurers can leverage their expertise and resources to help insureds decrease their exposure to severe weather, recover faster, and come back stronger. -
COVID-19 Serves as Catalyst for Telerehab Adoption
COVID-19 had a significant impact on the use of telerehab services. This white paper examines patient outcomes and provides statistical analysis comparing utilization and clinical savings for common injury types. -
Using Publicly Available Data to Underwrite Small Business Effectively and Efficiently
Small businesses are a challenging segment to underwrite. Here’s how publicly available data can help. -
On-Demand Webinar: COVID-19 and Claims Management – 5 Things You Need to Know to Successfully Manage Claims Right Now
Northwell Health’s response to the COVID-19 pandemic is a lesson to any organization on how to keep claims moving even during a crisis. -
Drug Trends Series – Part Two: Evaluating In-Network and Out-of-Network Trends
In part two of our drug trends series, we’ll provide analysis on the trends experienced within our combined in-network and out-of-network channels to address the total view of prescription activity. -
myMatrixx 2019 Drug Trend Report
Each year, myMatrixx releases our Drug Trend Report to track the utilization and costs of pharmaceuticals used in WC cases. By looking back at the previous year we can better help our partners understand the primary factors driving the industry. -
What Is The Most Popular Parametric Solution? Cat In A Box Explained.
There are many different names and structures of parametric insurance solutions. One of the most common parametric insurance structures used by our clients however, is the Cat in the Box, which will be the focus for this article. -
Nat Cat Parametric Coverage: Innovative Risk Financing In The Face Of Climate Change And Unpredictability
What are the fundamental drivers behind the rise of NAT CAT parametric solutions? Why are corporate buyers seeking alternative risk transfer solutions? -
3 Ways Best-in-Class Property Insurers Prepare for a Severe Hurricane Season
Resiliency through multiple catastrophes requires years of disciplined underwriting and portfolio management, and the ability to think beyond immediate risks. -
Taming the Wild, Wild West of Medicare Set-Asides
Since the inception of the Medicare program and Medicare Secondary Payer Act, the world of Medicare Set-Asides has been like the Wild West. We’re here to help you tame it. -
Three COVID-19 Concerns for Business Owners, and How Their Insurers Can Help
The right insurer will be working with clients to create bespoke cost-saving solutions while maintaining a high standard of customer service. -
Swiss Re Corporate Solutions Launches HAIL, A Parametric Insurance Solution For Businesses Operating In 11 Hail-Prone U.S. States.
The new solution is designed to protect companies in the United States from the financial impact of a significant hail event. -
4 Questions Agents Should Be Asking Manufacturers About Cyber Risk
It’s not just about personally identifiable information (PII). Assessing cyber risk in manufacturing means digging deeper into operational technology and the people who protect it. -
The 5 Cs of Catastrophic Nurse Case Management
Catastrophic case management is a complex endeavor, complicated by injury severity, expedited treatment, and the fear accompanying critical injuries. EK Health’s catastrophic care alleviates the uncertainty while clinically addressing recovery. -
High Impact Pharmaceuticals: A Review of Relatively Low Volume Pharmacy Cost-drivers
We will discuss some of the leading pharmacy cost drivers including significant increases in AWP, new developments in dispensing and billing channels, and categories of high impact pharmaceuticals. -
Tailored Protection, Quick Payments: Is Parametric Insurance Right For You?
Our recent webinar explains what parametric insurance is and how it can help your company stay resilient in the event of a hurricane, earthquake or other peril. -
Munich Re Continues Its Flood Mitigation Work With Resilience Risk Transfer Solutions
A new standard has been set in the frequency and severity of floods in the United States. Munich Re continues its flood mitigation work with resilience risk transfer solutions. -
ODG Viral Pandemic Management (COVID-19) Guideline
ODG has made available to the public a new evidence-based occupational health guideline to address the COVID-19 (Novel Coronavirus) Pandemic. -
VCIA’s Virtual Conference: What’s Changing in the Digital Transition, and What Stays the Same
An all-digital experience offers some unique advantages over an in-person event, and could pave the way for more virtual learning opportunities going forward. -
On-Demand Webinar: How to Stop Creeping Delayed Recovery Claims from Turning into Catastrophic Claims
For years in workers’ compensation, the behavioral health aspects of a claim were treated as an afterthought or ignored even as seemingly straightforward claims turned catastrophic. -
Drug Trends Infographic Series – Part One: Evaluating Retail and Mail-Order Prescriptions
Following several years of declining trends in pharmacy volume and costs, part one of this year’s annual drug trends series illustrates the slight upward shift in retail and mail-order channels. -
Telehealth: Will COVID-19 be the Tipping Point?
Join One Call and its partners in a candid conversation about the accelerated use of telehealth. -
Incorporating Predictive Analytics and a Biopsychosocial Approach to Identify and Treat At-Risk Injured Workers
We all strive for the same thing – getting injured workers the best care, at the best cost. -
How CorVel and ReedGroup’s Integrated Disability Management Program Is Changing the Absence Management Game
In order to help their clients succeed in disability management, CorVel and ReedGroup partnered to create an Integrated Disability Management program that gets results. -
Three Steps to Solve Unresolved Claims
Historically ignored in workers’ comp, psychosocial factors take center stage in this behavioral health company’s approach to treatment and recovery. -
COVID-19 Risks Threaten the Resiliency of Private Companies
Resiliency in times of crisis is paramount for any business, but to remain resilient requires promptly adapting to changes and staying ahead of crucial risks. -
Helping Clients Navigate COVID-19 with a Consultative Approach and Clinical Solutions
Workers’ comp exposures are changing rapidly. Employers need clinical partners with the expertise and technological tools to adapt quickly. -
Independent Agents Can Build Comprehensive and Cohesive Coverage for Financial Institutions
Asset managers and depository institutions have a wide variety of organizational structures and a myriad of exposures, making it challenging for independent agents to design coverage plans. -
2019 Workers’ Compensation Benchmarking Study
Comparing views of frontline claims staff with claims executives, the 2019 Report identifies opportunities to improve operational performance, confront talent crisis. -
Networks 2.0: The Evolution of Provider Networks
Most people agree, the U.S. healthcare delivery system is broken. But it is not all bad news. One element of care delivery that is seeing exciting reinvention is networks. -
This PBM Shows How a Central Platform Keeps Service Streamlined Amid Consolidation
Frequent mergers create a confusing experience for workers’ comp carriers and claimants. By rolling all of its services into a single platform, Optum is proving the IT investment can pay off. -
The Evolution of E&S: How to Balance Carrier and Wholesaler Relationships
Agents and brokers have more options than ever before to place their specialty business, both within standard lines as well as within the ever-growing excess and surplus lines (E&S). -
3 Ways One Insurer Brings Agility to Complex Multinational Programs
What does it mean for an insurance company to be agile? At Swiss Re Corporate Solutions, it comes down to unencumbered technology, expertise and a responsible plan for growth. -
Taking a Team Approach: A Reinsurer’s Perspective On Social Inflation
Social inflation refers to the impact that a number of societal factors can have on insurance claims and is widely considered to be a primary cause for driving loss costs in the commercial liability market. -
Social Inflation Is Unavoidable, but a Proactive Insurer Could Help Mitigate Its Effects
With general liability losses mounting, risk managers need an insurance partner that stays on top of the trends and knows how to respond. -
Three Reasons Your Industrial Workplace Needs an On-Site Athletic Trainer
If you employ “industrial athletes,” having the right occupational health care professional on hand goes a long way in preventing injury and keeping employees safe. -
Three Ways an Expert Adjuster Helps Minimize the Impact of Negligent Security Claims
Property owners and their insurers can work through complex claims and improve safety with the help of experienced, agile, and collaborative casualty adjusters. -
How Crop Insurance Helps to Minimize 5 Key Risks Facing American Farmers
As challenges intensify for the agricultural sector, crop insurance can be more than a financial safety net. The right insurer can help farmers get back on their feet faster. -
Social Determinants of Health Drive Outcomes & Costs for Injured Workers
Recent studies show that 80 percent of health outcomes are determined by non-clinical factors. Given that, it only makes sense to examine the social determinants of health and their impact on recovery and return-to-work. -
Companies Are Facing New Types of Digital Theft. Here’s How They Can Better Protect Themselves
In an increasingly volatile specialty market, agents can create mutually beneficial partnerships with multi-line carriers to help enhance their competitive position in the market. -
5 Key Components to Successful Claims Management During a Crisis
COVID-19 has taught the industry that having a crisis claims management and business continuity strategy in place paves the way for success. -
5 Ways Front Line Claims Staff Can Take an Advocacy-Based Approach to Claims Handling
Early adopters of advocacy-based workers’ compensation models have been shown to positively impact programs and influence employee satisfaction and engagement. -
3 Ways a Data-Driven Warranty Model Better Protects Smart Home Technology
As connected devices flood households around the globe, consumers demand protection plans that adapt to their risk. One insurer is using data to create a more dynamic solution. -
How Insurers Who “Fail Fast” Produce Better Results
Proprietary insurance carrier platforms offer a clear advantage for commercial agents and underwriters. -
3 Costly Consequences of Late Claims Reporting
When an insured reports a claim late, it might be too late to reverse pending legal action. Timely claims reporting, therefore, is a must. -
Preparing for the Boom: Is Your Medical Management Program Primed for America’s Aging Workforce?
This report shares the statistics and factors behind the growing trend of retirement age employees, as well as the recommendations for preventing and managing work-related injuries among older workers. -
How This Leader in Workers’ Comp Is Placing the Worker’s Journey Front and Center
One Call is investing in resources to enhance its customer experience, which is leading to improved outcomes across its organization for injured workers. -
Preventing Workplace Violence: What to Do Before a Crisis Occurs
Nearly two million Americans experience violence in the workplace annually. According to the National Center for Victims of Crime, workplace violence is the second-leading cause of occupational injury each year. -
2020 Edition of Brand to Generic Reference Guide: Workers’ Compensation Pharmaceuticals
This guide provides information on some of the most commonly prescribed medications in workers’ compensation. -
20th Annual TMPAA Summit
Plan to join 900+ program business professionals at the 20th Annual TMPAA Summit. -
On-Demand Webinar: Legal Nurse Review & Medical Cost Projections
We will discuss Legal Nurse Review services including Forensic Reviews, various types of Cost Projection solutions, and review real-life case scenarios and success stories. -
Anticipating Active Shooter Incidents in the Workplace
Exploring anticipating active shooter incidents and important considerations when building a comprehensive workplace emergency action plan. -
Chasing Pain Complaints Doesn’t Work: Why Function Belongs at the Center of Workers’ Compensation Care
The practice of rating pain has created a host of problems in workers’ compensation. Bringing focus back to functional restoration has benefits for all. -
4 Ways This Claims Organization Is Battling Adjuster Turnover — and Winning
Adjusters help to deliver value, but the job is a tough one. Here’s how one company is keeping their talent on board. -
Why Accident Coverage Belongs in Social Services’ Risk Management Toolbox
For organizations focused on performing a public good, this optional coverage is becoming more critical as a way to reduce liability and protect reputation. -
Defining Meaningful Patient Engagement
Having a patient be active in their recovery after a work injury engages them in the process and bolsters workers’ compensation results. -
The Sharing Economy Is Built on Trust — And Managing These 3 Risks Can Help Sustain It
Removing uncertainty around accident liability and insurance can help reinforce the trusting relationships necessary for TNCs and other platforms to keep growing. -
Now Is the Time for Multinationals with U.S. Affiliates to Form a Captive in Vermont. Here’s Why
With the risk environment growing more complex and coverages more expensive, there are big advantages to shifting risks into a domestic captive. -
A Perfect Storm? A Forecast for the D&O Market
Health care providers and their insurers are being tested by an unprecedented frequency of severe liability claims, but working together can strengthen any partnership. -
The R-22 Refrigerant Phaseout and your Home Warranty
The EPA has phased out the R-22 and here are the phaseout details you need to know. -
10 Reasons to Include a Pharmacy Nurse in Your Workers’ Compensation Program
If you haven’t yet considered a pharmacy nurse to complement your pharmacy benefit management program, maybe this is a 2020 resolution to consider? -
2020 Edition of Workers’ Compensation Pharmaceuticals: Prior Authorization and High Dollar Rejections Guide
The intent of this guidebook is to provide a resource for claims professionals that allows easy access to information on medications that have been rejected and provides possible alternatives. -
ODG Featured Partner Webinar with IntegerHealth
IntegerHealth is a technology company that combines advanced analytics with medical expertise to quantify healthcare outcomes for health plans and workers’ compensation programs with the goal of driving down costs while improving care. -
Nurse Triage Delivers Reduced Lag Time and Substantial Savings Case Study
Coventry used nurse triage to enhance a national employer’s injured worker program by decreasing lag times from the date an injury occurred to the date it was reported. Read the case study below to find out more. -
Specialty Drugs in Workers’ Compensation Update A Population-Based Assessment (2020 Update)
Specialty medicines are rapidly approaching half of total drug spend. Across all settings, specialty medicines treat relatively few patients and have costs far higher per patient than traditional medicines. -
How is a Home Warranty Different from Homeowners Insurance?
Learn the differences between the oft-confused homeowners insurance and home warranty coverage. -
InsureTech Connect 2020
InsureTech Connect 2020 will bring together more than 8,000 of the leading minds in insurance innovation and digital transformation, representing more than 65 countries from across the globe. -
Facetime With Phil Series – myRxAdvocate
To highlight the benefits of recently launched program, myRXAdvocate, and to provide a deeper understanding of the principle of pharmacovigilance that it’s built on, our Chief Clinical Officer Phil Walls recently sat down to record video blog series. -
Matching Predictive Analytics with Human Intelligence
Models can identify potential severity early in the life of a claim, ensuring appropriate assignment, collaboration with managed care, and execution of key claim management activities. -
Winter Weather Driving
Learn six tips for winter weather driving to keep you and your employees safe. -
Connected Insurance Canada
As our lives become hyper-connected and customer expectations increase, insurance carriers must deliver more responsive, personalized and connected services. -
True Tales of the Data Breach Hotline
A cyber breach can strike panic and lead to rushed decisions, but these on-call claim professionals helped to achieve happy endings for clients at their most stressful time. -
Impact InsurTech: How InsurTech is Transforming the Insurance Industry
“Impact InsurTech” pinpoints three powerful themes: insurance for all; society shaping insurance and micro-transformations influencing macro risks. -
VCIA Virtual Annual Conference 2020
Whether you are new to the industry or have many years of experience, there is something for you to learn and someone for you to meet at VCIA! Join us in August! -
How a Data-Driven Clinical Pharmacy Program Drives Better Results for Everyone in Workers’ Comp
An expert data analytics system, combined with a cohesive and consistent approach to early intervention, is helping pharmacists to make a difference in the lives of injured workers. -
Early Engagement: What It Means and Why It Matters
We took a look at some data sets from PT claims. The data clearly shows that injured workers who receive treatment as quickly as possible following an injury require fewer PT visits to achieve successful outcomes. -
On-Demand Webinar: New York Drug Formulary and Prior Authorization Process
NYWCB has adopted new rules regarding its workers’ compensation drug formulary including a web-based portal, which is required for prior authorization of non-formulary drugs. -
After Surgery, Early Engagement Means a Smoother Recovery. Here’s What Makes It Work
Proactively coordinating equipment and services, even before the surgery date is scheduled, enables a faster and less stressful recovery for injured workers. -
3 Risks Every Camp Operator Needs to Address Today to Make Camp Safe and Fun
With over 14 million children attending camp each year, camps operators must manage growing risk to keep their young audiences safe and engaged. -
5 Regulatory Changes that Could Increase Your EPL Risk. Insureds Need to Prepare Now
Legislators are holding companies to a higher standard when it comes to diversity, anti-harassment and anti-discrimination practices. Non-compliance can result in costly lawsuits, damage to corporate reputation and rising insurance rates. -
From Reactive to Proactive — Combining Clinical and Data Expertise for Optimal Pharmacy Outcomes
In a reactive industry, pharmacists’ expertise and advanced analytics must be leveraged to get ahead of problematic prescriptions. -
Partnering Through Turbulent Times: Weathering a Difficult Insurance Market, Together
Health care providers and their insurers are being tested by an unprecedented frequency of severe liability claims, but working together can strengthen any partnership. -
Networks 2.0 – It’s an Evolution
Most discussions about the state of U.S. health care quickly lead to a simple but grim diagnosis: The system is broken. But it’s not all bad news. Unpacking the state of health care reveals that not every aspect of the system is dysfunctional. In fact, some parts have never been better. -
Healthcare Under Attack: Tools for any Budget to Reduce Cyber Risks
An attacker only needs to be right one time to cause havoc, which means companies have to be right every time in order to prevent a security breach. -
On-Demand Webinar: Evaluating Pharmacy Trends in Workers’ Comp
Join us for insightful perspectives on managing pharmacy-related trends in Workers’ Comp. -
Key Cost Drivers in Lost-Time Workers’ Compensation Claims
According to NCCI, workers’ compensation benefits cost U.S employers billions of dollars annually. Seven states account for 50% of all workers’ compensation spend in the United States – CA, NY, NJ, OK, IL, CT and AK. -
The Worst Injuries Demand an Integrated Pathway 2 Recovery. Here’s What That Looks Like.
For the best workers’ comp outcomes, take care of an injured worker’s body and mind. -
2020 IMCA Annual Conference and Showcase Gala
We’re excited to have you join us in Orlando for the 2020 Conference – June 22 through June 24, 2020, Omni Orlando Resort at Championsgate. -
Telehealth for Musculoskeletal Care in an Occupational Health Setting
This white paper focuses specifically on current musculoskeletal telehealth applications research, providing suggested evidence-based recommendations on specific clinical care conditions. -
IASA 2020 Annual Conference & Business Show
Experience fresh ideas and thought-provoking content from industry experts, and take a front row seat to industry innovation. -
Clearing the Air: Marijuana Considerations for Workers’ Comp
Public support for marijuana is at an all-time high. What does this mean for workers’ comp? -
Alternative Health Care Delivery Methods Are Increasing in Use — Risk Managers Beware
As pressures build for the health care industry, alternative methods to provide care are growing, but places like urgent care clinics and home health providers still have their risks. -
How Current Political Tension Can Impede Business for U.S. Companies — And What Businesses Can Do to Manage the Risk
With current global tensions at an all-time high, businesses are wise to keep an eye on the growing political risk environment and work with insurers to find practical solutions. -
Parametric Insurance Makes Businesses of Every Size More Resilient
Natural catastrophes don’t discriminate in their damage. Businesses of every size need a solution to build resiliency. -
Employee Health & Workers’ Compensation: What the Research Reveals
The impact of workers’ compensation accidents and claims on employers can be profound. Employees’ health and well-being are at risk, as are the organization’s reputation and financial health. -
Here Are 5 Ways Restaurants Can Take Slip & Fall Risk Off the Menu
In this on-demand webinar, learn how slips and falls drive severity while cuts and burns comprise nearly one-third of all restaurant injuries. Yet all of these risks can be better managed. -
CANCELLED: 2020 TMPAA Mid-Year Meeting
Plan to join the 700 program business professionals at the annual Mid-Year Meeting. -
The Transparent Bill Review Process: Creating Trust, Elevating Results
In medical cost containment, transparency is essential to doing business. This can only be achieved when companies are able to see a full picture of their bill review expenditures. -
Facts about Naloxone: The Opioid Overdose Rescue Drug
Many states and the US government have declared the opioid epidemic as a public health emergency. Action is elicited from stakeholders at all levels of the health care spectrum. -
Munich Re Leverages Technology To Keep Up With Evolving Risks
Evolving risks have impacted the daily operations of insurance carriers worldwide and carriers are handling a rising volume of insurance claims, which is taxing human resources and, in many instances, demanding improved industry methodology. -
Connected Auto Insurance USA
Secure your future today: Develop Carrier-OEM-supply chain collaboration, deliver seamless transportation solutions through connectivity and develop models that provide customer choice, safety and security at Connected Auto Insurance USA (4/16-17, Chicago). -
7 Areas to Watch During a Water Mitigation and How to Get a Fair Price
Water damage losses can be costly. Auditors with both contracting and claims adjusting experience help secure good outcomes for insurers and insureds alike. -
5 Innovative Approaches That Will Help Improve Return-to-Work Strategies
Return-to-work programs are proven to reduce workers’ compensation costs, but in order to have a lasting impact, top return-to-work strategies must be in place. -
Avoiding The Panic: How To Plan For Multinational Losses
Many companies don’t know how their insurance program will handle the complexity of international losses. Multinational organizations need an insurer with true multinational expertise. -
A Best-in-Class Portal Should Do More than Store Data
A best-in-class portal should do more than store data. A new platform from myMatrixx gives claims teams power over their pharmacy program. -
The Future of Risk
Join risk leaders and innovators at The Institutes’ event, The Future of Risk™, to learn how disruptive technologies will change the way we work and the risks we insure. -
6 Key Emerging Technologies Improving Safety in the Workplace
Technology in the workplace focusing on improved worker safety is constantly developing. Employers need to take notice and be continuously educated on emerging trends and the impact of technology on employee safety. -
5 Advanced Ways Clinical Expertise Can Improve Workers’ Comp Outcomes
Caring for injured workers should involve more than just processing transactions. Applying a clinical approach from the onset of an injury ensures more appropriate care and better outcomes. -
How Technology Is Significantly Impacting the Claims Process for Hurricane Losses
Hurricane losses involving water damage have increased in recent years, leading one insurer to invest more fully in innovative technologies geared toward streamlining the claims process. -
2020 CICA International Conference
The CICA 2020 International Conference “Building on the Best” signifies the reality that making the captive insurance industry stronger and better prepared to address an array of emerging challenges and opportunities requires Building on the Best. -
Tips for Managing Complex Pharmacy Claims: A Case Manager’s Perspective
Please join us for a one-hour webinar designed to provide you with tips and best practices for managing complex pharmacy claims. -
5 Critical Risks Schools Face Today — And How to Mitigate Them
Educational institutions of every type are facing increased liability and property damage exposure, but some simple steps can reduce the risk. -
Managing Catastrophic Workers’ Compensation Injuries in Partnership with your TPA
After receiving a call that an employee has been involved in a catastrophic accident, the next steps taken are critical to the outcome of how the claim develops. -
Disclosure Law: 4 Things your Sellers Need to Know
The internet is full of crazy real estate lawsuits, and a number of them center on real estate disclosure laws. -
9 Critical Capabilities for a Modern PBM Claims Management System
Outdated online tools make a claims representative’s job even harder, but a new and improved PBM portal promises to alleviate the frustration and facilitate faster, more informed decision-making. -
A Little Kindness Goes a Long Way: The Case Manager as Advocate
Advocating for the injured worker is a key component to successful recovery and return-to-work. Case managers are on the front line when it comes to establishing trust, engaging the injured worker and providing support. -
Three Misconceptions About Physical Therapy in Workers’ Comp
When employers have a focus on workers’ compensation cost control they may miss out on the optimal benefits of physical therapy, both for their injured workers and the health of their WC program. -
How Accessible and Responsive Regulators Drive an Environment of Innovation
Vermont is known for its forward-thinking approach to insurance regulation, but two recent initiatives show how the State is taking dedication to innovation a step further. -
How to Humanize Workers Comp and Make Worker Advocacy Real
Simplifying and humanizing the workers comp process benefits injured workers and employers alike, but many aren’t doing enough to put workers first. Here’s what a true advocacy approach demands. -
In Rem: History and Commercial Insurance Application
For those in the commercial casualty insurance industry, you may have come across the term “In Rem,” but may not be very familiar with it. Just what is In Rem, how did it come about, and what place does it have in certain insurance contracts? -
Are Your Remote Workers Equipped with the Right Tools to be Successful?
More and more companies are implementing a telecommuting policy. This trend is becoming more prevalent in the insurance industry. -
WCRI’s 36th Annual Workers’ Compensation Issues & Research Conference
WCRI’s 36th Annual Workers’ Compensation Issues & Research Conference, March 5-6, 2020, in Boston, MA, is a leading workers’ compensation forum for all stakeholders in the workers’ compensation system industry. -
Uncovering the Root Cause of Pain through Physical Therapy
Physical therapy’s success is a result of a multi-pronged approach – engage early; identify and treat the location of the injury, not the source of pain; and encourage the patient to play an active role in their recovery. -
Cayman Captive Forum
Come and join the largest gathering of captive owners and service providers at the world’s biggest captive insurance conference. -
Multi-Line Carriers Offer Specialty Agents, Customers More Choices and Opportunity
In an increasingly volatile specialty market, agents can create mutually beneficial partnerships with multi-line carriers to help enhance their competitive position in the market. -
Re-Engineering The Workers’ Comp Process To Improve Outcomes
CorVel’s CareMC Edge is a collaborative claims management platform designed to improve claims results by speeding up data gathering, decision making and care delivery. -
Workers’ Compensation Claims
Slips and trips in the workplace are no laughing matter. Something as seemingly minor and innocent as slipping on a wet floor has the potential to turn into a much greater incident, possibly even a worker’s compensation claim if there is an injury involved. -
FERMA Risk Management Forum 2019
Come and join the biggest pan-European event of the year gathering more than 1500 risk professionals under the theme “Aim for the future, entering a new dimension in risk”. Free registration for risk and insurance manager! -
PLUS International Conference
PLUS promises another year of exciting keynote speakers, thoughtful education and networking that helps you build your business. -
National Workers’ Compensation and Disability Conference® & Expo
The nation’s leading training event and expo for WC and disability management professionals with 30+ educational breakout sessions and 275+ exhibitors. -
This Clinically Focused Claims Program Is Taking Opioids Out of the Pain Management Equation
One workers’ comp carrier is doing its part to keep injured workers off unnecessary painkillers in the first place. -
It’s Not Just About Doing Good. Impact Investments are Now Critical for Long-Term Success.
Investing in projects that produce social, environmental and economic sustainability is critical to long term success for communities and companies alike. -
Property Losses from Catastrophes Are Getting Worse
Carriers who take an integrated and transparent approach are best equipped to help clients proactively mitigate growing property exposures. -
5 Critical Actions to Take Before the Next Natural Catastrophe
It’s a matter of when — not if — the next storm, flood or fire will affect your business. Here’s how to become more resilient. -
5 Ways an Active Trade Association Helps Captive Owners Thrive Amid Change
The U.S. captive industry continues to grow, but a limited pool of talent and expertise poses challenges. A trade association that works closely with domicile regulators can help captive owners adapt and succeed amid a changing environment. -
5 Myths About Telemedicine for Workers’ Compensation
These misconceptions have held employers and payers back from adopting telemedicine solutions despite proven benefits. Here’s some clarity on the subject. -
How TPAs Can Help Risk Managers Use Technology to Optimize Claims Outcomes
Advanced analytical tools enable TPAs to transcend the to-do list and help clients drive strategic change. -
Careful Planning Can Blunt Nature’s Impact on Workers’ Compensation
In just the past few years, natural disasters have generated startling headlines and produced enormous challenges for many, including for workers’ compensation systems. -
On-Demand Webinar: Are We Getting Our Money’s Worth Out of Our Wellness Program?
Far from being off-the-shelf panaceas, successful wellness programs require top-down buy-in, stringent oversight, and most importantly, the backing and participation of employees. -
ACORD Connect
ACORD Connect is where we show our appreciation for you, the members of the ACORD community, and give you the opportunity to learn, network, and turn insights into action. -
APCIA Annual Meeting
APCIA’s educational conferences bring together leaders in the property casualty insurance industry. The conferences explore a wide range of topics to help senior management stay on top of critical developments and discover new and better ways of doing business. -
ASHRM’s Annual Conference & Exhibition
The ASHRM 2019 Annual Conference connects professionals in health care risk management for networking and exchanging ideas to improve outcomes and reduce risk across the health care enterprise. -
SIIA’s 39th Annual National Educational Conference & Expo
The event blends a substantive education program, with more than 40 general and breakout sessions, a huge exhibit hall, and multiple organized networking opportunities, recently attracting nearly 2,000 registered attendees. -
2019 WSIA Annual Marketplace
Widely recognized as the premier event for the wholesale, specialty and surplus lines industry, the Annual Marketplace is attended by approximately 4,500 professionals fand offers unparalleled networking opportunities for WSIA members. -
Regulatory Uncertainty has Created a Management Liability Pressure Cooker
In today’s heightened regulatory environment, noncompliance can cost millions. Management liability underwriters can be critical partners to mitigate the risk. -
Here’s What a Client-Centric Carrier Really Looks Like, and What It Means for Insureds
A high-energy, collaborative culture and a streamlined structure are the key ingredients to a truly customer-focused approach. -
2018 Workers’ Compensation Benchmarking Study
Drawing upon focus group research, the 2018 Study Report examines the most potent medical management strategies for impacting claim outcomes and costs. -
Answers to Your Most Common Questions About Predictive Analytics in Workers’ Comp
Predictive models improve clinical outcomes and reduce costs for payers, but only if you know how to use them. -
In a Global Economy, Your Claims Adjuster Better Understand These 5 Nuances of an International Loss
Large losses that occur abroad involve both foreign and domestic insurers which may be subject to different regulations. -
When PTSD Is the Injury, Injured Workers Need More Than Medical Care
As the workers’ comp industry better understands the relationship between mental and physical health, a new generation of industry executives are leading the way to better biopsychosocial treatment. -
Determining Liability Is No Longer Black and White. These 3 Macro Trends Are Blurring the Line
Technological, social and economic trends are converging to complicate liability exposure, driving up claim frequency and severity. Here’s what every company needs to know about this rapidly shifting landscape. -
How Building a Global Insurance Program Business from Scratch Fixed Customers’ Most Common Complaints
A thoughtful product development, market strategy and innovative technology platform yields better customer service for multinational companies. -
To Solve Complex WC Claims, this New Model Takes an Interdisciplinary, Proactive Approach to Care
In WC, treatment is too often siloed into discrete products, resulting in disjointed, misaligned care and escalating claim duration and cost. A more integrated approach can address these pain points. -
2019 CPCU Society Annual Meeting
The 2019 CPCU Society Annual Meeting is a must-attend insurance industry event focusing on a diverse range of emerging issues and educational topics. -
On-Demand Webinar – Using Continuous Digital Underwriting For Small Business WC Insurance
Insurers competing in the workers’ compensation space for small business recognize the opportunity, but often find it difficult to adapt traditional underwriting approaches to a volume-based business with lower premiums. -
Managing Stress
Stress can manifest itself in many ways and negatively affect your mood, body, and behavior. Read the information below about the symptoms of stress to see if any apply to you. -
URMIA’s 50th Annual Conference
Join us for the premier higher education risk management conference to explore specific risks in the college and university environment and hear about the many creative and innovative ways to mitigate them. -
Addressing Aggressive Driving
According to the NHTSA, aggressive driving occurs when an individual commits a combination of moving traffic offenses that endangers other persons or property. Read the information below, and ask yourself how you can improve your driving style. -
Innovations in Pain and Opioid Management, Treatment, and Recovery
Many states are now passing legislation to address the opioid crisis. Good start, but we need to do more. -
3 Tenets of Corporate Governance Your Captive Board Needs to Practice — and Why
A captive insurer’s board of directors must fulfill its duty of care to policyholders, but going above and beyond compliance can help it achieve its key business objectives. -
Two Ways to Bring Down Workplace Injury Costs
A focus on prevention can dramatically cut the number of on-the-job injuries suffered every year. -
The Five Golden Rules of Home Staging on a Budget
On average, people receive $2 in increased sale price for every $1 they put into staging a home. With a 100% return on investment, spending a little cash staging your next home is a no-brainer! -
Amid Data-Driven Change, Best-in-Class Insurers Stay Focused on Specialization and Service
The proliferation of data and technology will challenge the insurance industry to utilize these resources effectively, but it also creates opportunity for customized service. -
Despite Rollback Talk, These Regulatory Trends May Increase Management Liability Exposure for Financial Institutions
Although some anticipated a more relaxed environment under the current administration, evolving cyber and crypto currency risks create new challenges. -
20th Annual SCCIA Executive Educational Conference
Join us for our 20th Annual Executive Educational Conference in downtown Charleston featuring presentations by top thought leaders in the industry, continuing education opportunities, networking, and fun! -
RIMS Canada Conference
The RIMS Canada Conference is the second largest annual risk management conference in the world. Held annually, the conference and its Exhibit Hall attract over 1,000 risk managers and the vendor community from Canada and around the world. -
National Ergonomics Conference & ErgoExpo
For 25 years, professionals have relied on ErgoExpo to learn how to build an effective ergonomics program or maximize an existing one, on any budget, in any industry. -
WCI 74th Annual Workers’ Compensation Educational Conference
Now in its 74th year, the WCI 2019 Conference is the largest gathering of workers’ compensation and safety/health professionals in the nation. Each year 7,000+ attendees gather to attend classes and the hottest networking events designed to keep professionals at the forefront of the workers’ compensation industry. -
Are You Encouraging Your Employees to be Safe at Work?
Having a safe work environment is one of many top priorities of any organization. It is the responsibility of the employer to empower their employees to operate safely on the job. -
Critical Environmental Exposures Move Indoors, and 5 Other Risks to Watch
Loss trends indicate that indoor pollutants impacting air and drinking water quality will be top concerns. -
Solving the Complicated Risks of Mid-Sized Financial Institutions
Mid-sized companies need partners to give them an advantage when it comes to protecting against risks. -
Engineering a Sustainable Approach to Homebuilder’s Risks
The rapid pace of change in homebuilding presents unique underwriting challenges, but close partnerships with contractors and an emphasis on loss control helps fill the coverage need. -
American Manufacturing Is Booming. The Opportunities Are Big, But So Are the Risks
Technology is changing the game for U.S. manufacturers, boosting productivity and driving renewed competition. Adapting quickly may reap big rewards, but also creates unforeseen liability risks. -
Not All Victims of Worksite Trauma Sustain Physical Injuries
You don’t have to be physically injured to suffer a mental blow. In WC, we often do a great job caring for the physical injuries, especially those that are commonplace. But what happens following the less-common yet more severe incidents? -
What’s Ahead for 2019 Workers’ Comp Regulations
2019 promises to be an eventful year in workers’ compensation, picking up where an active 2018 left off. -
IICF Women in Insurance Global Conference
Insurance Industry Charitable Foundation (IICF) invites you to join the conversation and explore the impact of many of today’s most innovative diversity, inclusion and leadership topics as we convene the industry for the 2019 Women in Insurance Global Conference. -
Bermuda Captive Conference
The three-day conference is Bermuda’s largest and longest-running industry event, held every June, attracting more than 800 delegates, half from overseas. -
PRIMA’s 2019 Annual Conference
As the leading event for public risk management professionals, PRIMA’s 2019 Annual Conference provides a unique opportunity for attendees to connect with and learn from peers and thought leaders from inside the industry. -
2019 AIRMIC Conference
The Airmic Conference is a unique chance for the risk and insurance community to come together to discover, debate and learn. It is our opportunity to help grow the influence of our profession in this age of new technology and globalisation. -
Growing a Sustainable Food System
Village Capital, which manages the longest-running agriculture accelerator program in the United States, and QBE North America, an integrated specialist insurer, have released a report on entrepreneurs innovating around sustainable food and agriculture practices. -
Work-Related Upper Limb Amputation
When an injured worker suffers a traumatic accident resulting in an upper limb amputation, multiple factors play a critical role in the recovery of the individual. -
IATA Aviation Risk & Insurance Management Forum
The RIM Forum provides strategic direction to ensure that IATA activities meet the airline industry’s priorities. It advises on emerging insurance and risk management issues that are of concern to the air transport industry. -
4th Annual Connected Insurance Europe 2019
The Connected Insurance Summit Europe is THE premier business gathering for innovation, product and strategy leaders, who are pioneering connected products and services for insurance. -
It’s Not Just Heroin Anymore: Evolving Role of Fentanyl in Drug Overdose
Many of heroin overdose deaths are not caused by heroin alone any longer, but instead involve illegally manufactured fentanyl, which can easily be mixed with white powder heroin. -
On-Demand Webinar – Cyber Risk: A Survivors’ Guide for 2019
Learn how cyber liability is fast becoming the last frontier of the insurance world. The question now before us is whether insurance and risk mitigation will advance quickly enough to stem the tide. -
6th Annual Insurance AI and Analytics USA
AI and Analytics USA 2019 is THE premier gathering for data, analytics, pricing and marketing experts from leading insurance carriers. -
Naloxone: Guideline-based Recommendations for Opioid Patients in Outpatient Community Settings
Naloxone is considered to be one of several essential tools for the prevention of opioid overdose deaths. -
Introduction to the ODG Job Profiler
Join us for an in-depth on-demand webinar on the ODG Job Profiler, an innovative software platform powered by MyAbilities and artificial intelligence technology which is available as an add-on to the ODG by MCG User Interface. -
2019 WSIA Underwriting Summit
We look forward to seeing you at the 2019 WSIA Underwriting Summit! -
These 5 Actions Minimize Professional Liability Risk for Behavioral Health Workers in the Fight Against School Violence
Here are five critical risk management steps psychiatrists, psychologists, counselors and social workers should take now to mitigate liability exposure. -
The Healthcare Liability Market Is Changing. What Risk Managers Need to Know
Larger losses, elevated risk and eroding capacity are the harbingers of a hard market. -
Valuable Assets: Appreciation and Care Considerations for Older Workers
The average age of the American worker continues to increase, providing many benefits to employers and raising some special concerns about health and safety. -
3 Top Ways to Close the Claims Performance Gap: Based on 5 Years of Workers’ Comp Benchmarking Data
Only 24% of claims organizations are high performers, so how do the other 76% catch up? Adopting three key traits is critical to join the elite ranks, or risk falling further behind. -
These Five Emerging Cyber Threats May Be Creating Gaps in Your Coverage
As cyber risks intertwine with property, fidelity, professional liability and reputation exposures, comprehensive insurance coverage and services become paramount. -
Stand-Alone Course of Construction (COC) Policy vs. COC Property Extension
Knowing available COC insurance options is a key precaution for any construction firm or property owner. -
Supply Chain Quality Management: Control It Before It Controls You
General contractors may be exposing themselves to increased risk, especially those posed by subcontractors and the construction supply chains. -
Evidence-Based Medicine and the New Role of Analytics
A new white paper from ODG by MCG examines the role of healthcare data collection and analytics as a complement to traditional evidence-based medicine. -
With the ELD Final Rule Now in Effect, What Can We Expect From Roadside Inspectors?
According to the Commercial Vehicle Safety Alliance (CVSA), state and local law enforcement safety officials will check the ELD-related items when conducting a roadside inspection. -
How to make the most of an Art Fair – Expert Tips from a Fine Art Underwriter
Visiting an Art Fair? Here are some tips to make the most of your time and to protect your investments. -
Customization and Flexible Structures Fuel Growth of Parametric Coverages
Your exposure to non-physical damage business interruption may be more significant than you think. -
Addressing Cyber Liability Through General Liability Policies
According to predictive data compiled by CSO, the future implications cyber security are staggering. -
Proactive Policies Help Companies Handle Workplace Harassment
The spotlight on workplace harassment is new, but the issue itself is not. -
Introducing ODG by MCG
Join us for the unveiling of ODG by MCG, a new state-of-the-art ODG User Interface for the industry’s leading medical treatment, formulary, and return-to-work guidelines. -
Redeveloping the Urban Core
Environmental insurance is proving helpful in addressing challenges facing urban redevelopment. -
Medication Multiplication
Opioids cause a variety of side effects that can spread across the body, which can in turn require more medication to treat these side effects. This can cause added concerns for patient safety due to excessive polypharmacy (concurrent use of multiple medications). -
Mitigating Exposure for Advanced Practice Clinicians
America faces a looming primary care physician shortage. How bad is it? A study funded by the Association of American Medical Colleges notes that by 2020 there will be a shortage of 91,500 physicians. -
Do “10,000 Hours” Make a Great Claims Professional? How Claims Teams Can Achieve Peak Performance
Most claims leaders believe adjusters become claim experts within four to six years on the job. This begs the question, what makes a claims expert and how do adjusters become one? -
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