Workers’ comp payers have long been skeptical about psych claims. Here’s why that perspective needs to change.

The future of workers’ compensation will depend on AI systems that operate on accurate data and are transparent in their recommendations.

“Focusing on outcomes, even with small additional costs up front, is poised to improve the overall injured worker experience both for employee and employer.”

Litigated workers’ comp claims are shown to be far more expensive than those that are not litigated. What determines which path a injured worker will follow may be surprisingly simple.

Sustained profitability and declining claims frequency drive workers’ comp outperformance, boosting the overall P&C insurance industry, according to a new report from AM Best.

Fitch Ratings report suggests workers’ comp insurance may see declining reserve strength after nine years of underwriting profits.

How do you know if the doctor you are seeing (or are planning to see) is any good? Maybe you got a referral. Maybe you have “heard good things.” Maybe you have read some reviews online on Healthgrades or Google or Yelp. But what do we really learn about from those sources? Good bedside manner?… View Article

A recent study by Travelers revealed that 35% of workplace injuries occur during an employee’s first year on the job, resulting in more than 6 million missed workdays.

September is National Suicide Prevention Month. Dr. Joel Axler of Brown & Brown marks the occasion with a conversation about the ongoing importance of mental health awareness and education, and proactive strategies employers are utilizing.

From thoughtful education programs to on-site health clinics and everything in between, employers are working to support the health of their people in every way possible.

From leadership commitment to whole-person care, these award-winning organizations are reshaping industry standards for injury prevention and workforce care.

RGL Logistics, a nationwide transportation and logistics company located in Green Bay, Wisconsin, faced significant challenges in its workers’ compensation program. The company’s experience mod wasn’t where it needed to be, and injuries were impacting both employee wellbeing and operational efficiency. Tackling the Problem RGL Logistics took a multifaceted approach to address these safety concerns,… View Article

Total Productive Staffing (TPS), doing business as Coast Personnel Services, is a temporary staffing agency that has made significant strides in improving workplace safety for its associates. Recognizing that temporary employees are their most valuable asset, TPS embarked on a journey to enhance their safety culture and workers’ compensation program. Despite tracking key performance indicators… View Article

AAA Northeast, a regional auto club offering emergency road service, travel, insurance and financial services, has made the safety of its employees a top priority. With over 3,500 employees across six states, the company faced challenges in reducing workers’ compensation claims, particularly those stemming from musculoskeletal injuries, blunt force trauma, slips and falls, and vehicular… View Article

NANA Management Services (NMS), with over 2,000 employees primarily based in Alaska, faces unique challenges in ensuring workplace safety and employee care across its diverse operations. From security and facilities management to food services and remote camps, NMS must adapt its safety initiatives to apply across all divisions and work sites, many of which are… View Article

AAA Northeast — a regional auto club offering emergency road service, travel, insurance and financial services — has made the safety of its employees a top priority. With over 3,500 employees across six states, the company faced challenges in reducing workers’ compensation claims, particularly those stemming from musculoskeletal injuries, blunt force trauma, slips and falls,… View Article

When Bill Martin joined Worldwide TechServices in 2012, the company faced challenges across its on-site IT management, repair and field services divisions, with injury rates causing concern. The company identified gaps in training as one of the root causes many injuries, from improper lifting techniques to unsafe driving and using proper fall protection. Tackling the… View Article

The Virginia Automobile Dealers Association Group Self-Insurance Association (VADA-GSIA) provides workers’ compensation insurance and services to over 400 car and truck dealerships throughout Virginia, covering 20,000 employees. Facing diverse safety hazards across parts shops, service centers, sales floors and offices, VADA-GSIA developed an innovative workplace safety program in partnership with PMA Management Corp. Tackling the… View Article

Fiserv, a Fortune 500 company and global leader in payments and financial technology, faced significant challenges with its workers’ compensation program. Historically managed as a holding company of numerous business units acquired through acquisitions, Fiserv lacked centralized processes and procedures for workers’ compensation and safety. The program was managed by local HR generalists and a… View Article

Albuquerque Public Schools (APS), the largest school district in New Mexico, faced a significant challenge with outdated job descriptions that lacked specific physical demands for essential job functions. This ambiguity created uncertainty for both current employees and job candidates, potentially impacting workplace safety and employee wellbeing. Read more. Arlington Independent School District, the 13th-largest school district… View Article