Insurance fraud prevention has always started with the claim. Investigators mine claims data and spot concerning patterns. That’s no longer good enough.

The people in those limos could have been drug lords, the mob—or worse. 

The Associate in Claims designation has been built by The Institutes to build crucial job skills and industry knowledge for claims handlers.

Sensor technology and design for resilience are advancing rapidly, but so are underwriting complications and climate change.

Clear, consistent documentation of adverse events supports continuity of care and can influence whether an event leads to litigation. Here’s what belongs in the record—and what doesn’t.

As construction projects grow more complex and contractual requirements intensify, contractors are seeking efficient ways to meet their coverage obligations without sacrificing protection

As risks become more interconnected and complex, brokers are expanding their role beyond policy placement, helping organizations improve resilience, manage total cost of risk and make smarter business decisions.

The property & casualty market is actively adopting AI as a decision-making force multiplier that surfaces critical insights from massive volumes of unstructured data, allowing claims professionals to reduce leakage and focus their expertise on high-value strategy and resolution.

While technology increasingly automates routine claims evaluation, the future of the profession relies on leadership actively upskilling existing teams in uniquely human, higher-order capabilities like AI literacy, negotiation science, data interpretation, and emotional influence.

With its focus on hands-on, experiential learning, Butler University’s student-run captive equips students with real-life skills and helps to build a pipeline of insurance talent in Vermont.

With the ever-increasing severity of medical malpractice payouts, hospitals and health care systems take strategic risk mitigation action through captives.

Vermont’s experienced captive insurance division maintains its global leadership through collaborative regulation, continuous innovation, and strong partnerships with both the industry and state lawmakers.

When Meharry Medical College reached out to Cecelia Rogers of Marsh Risk about creating an African American-only human genome database, she put her relationship skills to the test

The modern insurance company, which turns 350 this year, remains the standard operating vehicle for primary insurers.

A recent Griffith Foundation educational panel delved into the importance of policymakers better understanding surplus lines markets.

In my neighborhood, it has become increasingly common to see young people, plenty younger than 16, flitting about on e-bikes and motorized scooters. 

As artificial intelligence reshapes business risk, insurers are scrambling to define, underwrite and price exposures that existing policies were never built to handle.

Your reward for reading these columns each month is the concentrated wisdom squeezed from a lifetime of collecting: The best thing to collect, really the only thing to collect, is $50 bills.

AI has no qualms generating blatant falsehoods. Perhaps we’re in need of some honesty and accountability.

Carriers and investors are seeking sophistication in specialization.