The double whammy of the Great Resignation and the Silver Tsunami has left adjusters strapped for talent. Training programs can help rehab the industry’s reputation and build loyalty among workers.

At National Comp, two experts shared tips to help workers’ comp claims investigators reduce fraud and protect employees’ interests.

Regardless of whether mental health is compensable in a state, a panel of experts at this year’s National Comp will explain why it pays to ensure that injured workers feel supported in their recovery journeys.

Digital tools from AI to online training systems are helping prepare the next generation of claims talent.

As workers’ comp challenges grow, Healthesystems’ Kristine Kennedy lists the vital features to look for in benefit management solutions.

The rise of Big Data has allowed for the early identification of at-risk workers comp claims, but siloed data has long been an obstacle. Effective data sharing is now allowing workers comp professionals and providers to leverage data as a fundamental driving force to transform the injured workers experience – claims scoring is part of that transformation.

Water damage is a leading cause of commercial real estate claims. Sensors offer a solution.

Kara Sepulveda’s transformative risk management leads to sweeping operational improvements.

Parametric insurance offers protection in unpredictable scenarios where traditional policies cannot.  

Current legal trends cast a shadow over claims management, but partnership between claims and legal could be the necessary light in the darkness.

Experts in this one-hour webinar dissect 10 years’ worth of benchmarking study data, predict where the industry is going, and prioritize key focus areas for future organizational success.

Major biometric damages claims are here to stay, and companies using biometric-based tech must watch out for new exclusions in their liability coverage.

Recognizing that claims caseloads can be burdensome, Charles Taylor’s Chris Schaffer emphasized the importance of using technology to streamline the claims adjustment process.

To switch or not to switch? There are several areas to review before leaving a workers’ compensation TPA for another.

Whether or not a case goes to trial, there are strategies carriers and their legal counsel can employ to help avoid especially egregious losses.

When it comes to the many fascinating facets of generative AI, here are just a few ways the workers’ compensation claims landscape could benefit.

Workers’ comp claim investigations happen for a reason. There’s a way for employers to give injured workers a voice and get the information they need.

Insurance and risk experts gathered for three days of claims and litigation management education and networking in Tampa, Florida, at the end of March.

Plaintiffs’ attorneys are using a variety of tactics to inflate medical malpractice verdicts in excess of policy limits, but there are ways defense teams can prepare to respond.

An alarming spike in cargo thefts has cargo owners and their insurers on edge. Thieves are also growing more sophisticated in their maneuvers.