Nonfatal workplace assaults climbed steadily from 2011 through 2022, driven overwhelmingly by violence in health care and social assistance settings, according to NCCI.

A year-end analysis of ClaimSearch data by Verisk found that quieter weather drove broad declines in claims activity even as the Los Angeles wildfires became the costliest on record.

Despite a 3% increase in global cyber claims frequency, average losses in 2025 dropped 19% year over year as organizations became more effective at limiting breach damage, according to Coalition.

Only 7% of property insurance carriers have achieved scalable AI success in claims operations, according to a Sedgwick report.

Chubb’s 2026 Cyber Claims Report finds that autonomous AI attacks, expanding privacy litigation, and supply chain interdependence are driving divergent trends in cyber claim frequency and severity.

As AI reshapes the claims landscape, one executive explains how data-driven tools are enhancing — not replacing — the judgment and empathy that define exceptional claims handling.

A new Munich Re report finds that ransomware, supply chain attacks and AI-driven threats are expanding the cyber risk landscape while the vast majority of exposures remain uninsured.

Cumulative losses from severe convective storms now exceed those from hurricanes, challenging the traditional classification of these events as ‘secondary perils,’ according to Allianz Commercial.

Favorable prior-year development in workers’ compensation exceeded $5 billion for the ninth straight year in 2025, according to S&P Global Market Intelligence.

A number of states have initiated tort reforms designed to curb the impact of nuclear verdicts.

More than half of Gen Z consumers say they would consider making a rule-bending edit to a claim photo or document, according to Verisk.

Adverse development in 2025 concentrated in post-COVID accident years signals that loss trends are outpacing pricing assumptions industry-wide, S&P reports.

Delaying adoption creates real competitive risk, widening gaps in severity management, settlement outcomes, expense control, workforce productivity, and market credibility. AI maturity is increasingly separating leaders from followers.

The number of recalls in 2025 marks second-highest annual total in seven years, as regulatory turbulence reshapes industry risk: Sedgwick.

CargoNet analysis reveals organized criminal groups increasingly targeting high-value shipments, with estimated theft losses reaching $725 million in 2025.

There is ample communications science scholarship available to give guidance to insurance companies on how best to manage claims negotiations.

As automation takes over administrative tasks, claims specialists are discovering new opportunities to focus on what technology cannot replicate: empathy, judgment, and meaningful communication with injured workers.

The negotiating table is a key platform in the ability of insurers to manage runaway legal settlement costs. Much more can be done to strengthen the hand of the defense.

The way claims executives manage their teams has evolved significantly over the years.

Insurers’ litigation costs rise as plaintiff AI coordination outpaces fragmented defense intelligence and negotiation consistency.