A rogue letter left Johnson & Bryan Inc. $80,000 short after a J&B mail room clerk misplaced an important claims letter.

Workers’ comp opioid addiction is a murky area. While we are helping curb new addictions, we’re still failing a number of employees already dependent.

Connecting injured workers with claims and case professionals of similar backgrounds can alleviate misunderstandings that delay recovery.

After a worker is accused of sexual abuse, his employer’s insurer must cover defense against claims of negligence.

One Department of Public Works worker found that he could not file a negligence claim against his employer after already receiving workers’ compensation.

It was a tough lesson learned in court: When a company holds facilities in multiple jurisdictions, an insured is most prepared when it knows under which jurisdiction its policies live.

More states are requiring schools to test drinking water for lead. Doing so puts them on the hook for costly remediation and opens them up to liability exposure.

Court must decide whether worker’s pain flare-up is related to a four-year-old work injury or a pre-existing condition.

Despite an exclusion for wage-related claims, an insurer will have to defend an insured in a class action suit for negligent misrepresentation.

Lists of odd insurance claims are better when they include real claims.

A new report exploring trends in workers’ comp claims denied has the potential to upend our approach to claims.

Hospital-system mergers reduce competition, elevating the importance of cost-containment measures for workers’ comp payers.

These use cases demonstrate the big efficiency and cost-saving potential of blockchain technology.

Although he only played two games in California, this football player claimed the state had jurisdiction over his injury claim. The court had to decide.

Could a tsunami destroy everything from Boston to Miami? If it did, would we even stand a chance?

Among the annual toll in the U.S. opioid epidemic are up to 5,000 hospital inpatients. The drugs they are legally prescribed are creating liability issues for pharmacists as well as physicians.

When a city employee faints after using an e-cigarette during his break, his employer refuses to cover the incident under workers’ comp.

An insured is on the hook for legal fees after it fails to notify its carrier of an employment practice claim in a timely manner.

After hiring a competitor’s former employee, one company faced a litany of legal charges and a claim denial from its insurer.

Telemedicine has become a ‘buzzword’ in workers’ comp. But is it really cutting costs and creating positive results in claims?