Claims

How to Use Behavioral Science as a Tool to Help Motivate Injured Workers During Recovery

Self-Determination Theory isn’t just a textbook phrase. It’s a vital part achieving positive workers’ comp claims outcomes and supporting injured workers’ recovery.

How Employee PTSD from a 2019 Mass Shooting in Virginia Beach Was Buffered by Rock Solid Workers’ Comp Procedures

Four Hotels Win COVID-19 Business Interruption Coverage in Court

Hurricane Ida and Business Interruption Claims. Know This, The COVID Variant Will Only Magnify Delays and Increase Losses

6,500 Hoag Memorial Hospital Employees, No Litigated COVID Claims: Windee McKinley Take a Bow

Recently in Claims

Texas’ Perfect Ice Storm of Denial: The Enormous Cost of Ignoring Grid-Strengthening Recommendations

After a damaging winter storm in 2011, officials in Texas received recommendations on weatherizing the state’s grid. Those recommendations were not followed, and in 2021, Texans paid a big price.

Physical Therapy Is a Workers’ Compensation Game Changer. But Only If All Stakeholders Collaborate

In a webinar hosted by One Call on January 26, experts in the workers’ comp industry discussed the importance of collaboration in a claim and how to ensure optimal success for an injured worker. 

Legal Roundup: Chocolate Companies Accused of Child Slavery, Unfinished Canadian Arena at the Center of Legal Dispute and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Legal Roundup: Target Loses Data Breach Case, Amazon Sues Over COVID Protocols and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

COVID-BI Coverage Is Coming Down to Policy Language. How Courts Are Scrutinizing Every Word

As we approach the one-year mark since the COVID-19 pandemic began, the debate over COVID-induced business interruption coverage remains. 

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Remote Loss Adjusting Vs. Boots on the Ground: Why Both Are Crucial for Top-Notch Claims Performance

Claims professionals are no stranger to catastrophe and disruption. It’s imperative that the claims process continues to expand its risk strategies in spite of hurdles, starting with fostering relationships and utilizing technology.

Legal Roundup: Subway’s in a Tuna Scandal, NJ Transit Settles Case After Sandy Damages and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Legal Roundup: Rideshare Companies Continue Independent Contractor Fight, Parler Sues Amazon Over Shutdown and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Legal Roundup: Pinterest Settles Gender Discrimination Suit, Star Trek Collaboration Results in Copyright Infringement and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

The Injury You Can’t See: Why Addressing Behavioral Health in Disability Claims Is Essential to a Worker’s Recovery

When a worker becomes physically injured, the behavioral health implications must be addressed as well.

Why Empathy Is Vital at Every Touchpoint in Workers’ Comp

Empathy plays no small role in achieving positive outcomes for injured workers. It’s time this “soft” skill is understood as essential throughout the workers’ comp ecosystem.

Legal Roundup: Sandy Hook Conspiracy Theorist Let Go, N.Y. Religious Institutions Fight COVID Restrictions and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Legal Roundup: NRA Suspends Insurance Offerings in New York, California Pot Delivery Issue Enters Court and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Legal Roundup: Astros Cheating Scandal, Judge Refuses to Apply COVID Exclusion and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Legal Roundup: Drug Companies Near Opioid Case Settlement, TikTok Ban Suspended and More

The latest court filings and cases, from drug companies nearing a landmark opioid case settlement to the successful halting of a TikTok ban.

Travel Site Expedia Accused of Bait-and-Switch Advertising Scheme, Seeks Media Content Coverage from Insurer in Court

Expedia, the self-proclaimed one-stop travel site for any dream vacation, was accused of a bait and switch marketing scheme by four hotel operators in an underlying suit.

Legal Roundup: COVID Claims Passing in Court, OSHA Under Health Care’s Scrutiny and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

New Interpretation of OSHA Rule Could Prevent COVID Outbreaks from Being Reported

In a regulation created by OSHA, employers are not technically required to report COVID-19 cases or outbreaks in their workplaces. 

A Closer Look at the COVID Presumption Laws and the Lasting Impact They’ll Have on Workers’ Comp

The nature of COVID-19 has led some states to legislatively amend the workers’ compensation social contract and shift virus costs to employers and insurance carriers retroactively. The costs could be staggering.

Marsh Reports COVID’s Impact on Workers’ Comp Is Less Than Anticipated, But There Are Still Risks to Be Wary Of

When the COVID-19 pandemic began, experts foresaw an influx of workers’ comp claims; a recent study shows that prediction has not played out.