Claims

Small Businesses Come in All Shapes, Sectors and Sizes. So too, Do Their Exposures

From general liability risks to cyber concerns and the impact of inflation, these are the risks small businesses need to be watching

5 Predictive Models Revolutionizing Workers’ Comp and Helping Claims Managers Focus on the Human Element of Claims

CorVel’s Jason Wheeler Shares How Recruitment, Automation, and Working with Adjusters Improve Claims Quality 

How BNSF Railway Managed Medical Claims While Working with 12 Unions

Hurricane Preparedness: How Businesses Can Weather Another Day, Once the Storm Has Passed

Recently in Claims

Lumbar Spinal Surgery Results in Disturbing Levels of Readmissions According to This Leading Workers’ Comp Thinktank

This WCRI webinar compares data from non-workers’ comp patients to workers’ comp patients who all underwent lumbar spinal surgeries and had readmission and reoperation instances.

CompTalk: What Is Deep Learning?

Mike Paczolt of Milliman discusses the benefits of deep learning and AI in workers’ comp claims management.

Why Recent Legal Standards Are Driving Public Schools to Tackle Sexual Abuse and Molestation Claims Head On

State legislatures have updated reporting guidelines around childhood sexual abuse and molestation claims. Now public schools are stepping up.

The COVID Pivot: Claims Professionals Embraced Remote Work. How It Could Morph Into a Permanent Fixture for the Workforce

The onset of the COVID-19 pandemic forced claims professionals to adapt quickly and proactively. It also gave professionals the opportunity to visualize a new type of work environment.

Hardening Medical Malpractice Rates, a Slew of COVID Claims and What It All Means for the Health Care Sector

The COVID-19 pandemic has made an already-hardening insurance market in the health care sector even harder.

Legal Roundup: COVID Business Interruption Settlements, Amazon’s D.C. Price Fixing Suit and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Finding the Human-Technology Balance in WC Claims Technology: 6 Questions for Mitchell’s Shahin Hatamian

While the future of claims management and adjusting is moving towards automation, there is still a way to foster the necessary human connection in the workers’ comp space. 

Legal Roundup: McDonald’s Racial Discrimination Suits Mount, Hawaii Farm Workers Awarded $4.8 Million Settlement and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Las Vegas Restaurants Denied COVID-19 Relief, Court Rules

When a set of Las Vegas restaurants seek insurance coverage for lost income due to COVID, the court must decide it the policy fits.

The Pandemic Stunted a Key Return-to-Work Tool. When Will Meaningful Modified Duty Return?

With modified duty greatly restricted, employers can only hope that their options improve in coming months.

‘Worker Advocacy’ Is Not Just Another Pretty Phrase: Here’s How to Live It

In this National Comp session, experts from Helmsman Management Services discuss the importance of the most basic element of claims management — communication. The language we use can have more of an impact than you may realize.

Farmers Insurance Settles for $25 Million with Oklahoma Attorney General Over ‘Faulty’ Earthquake Coverage

Farmers Insurance is on the hook for $25 million after the Oklahoma Attorney General alleged the insurer’s earthquake policy violates the Oklahoma Consumer Protection Act.

Eye-Opening Sexual Harassment and Discrimination Claims Pock the D&O Landscape

Experts say D&O capacity will continue to be constrained for the foreseeable future. Rates can also be expected to continue their rise.

COVID, ‘Direct Physical Loss’ and Your Property Policy: Can the Courts Even Figure This Out?

COVID-19 has brought forth an influx of business interruption claims as companies shutdown by the pandemic seek retribution. But the courts must determine if actual physical loss has occurred.

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This Is Actually Interesting if You’re an Actuary: Workers’ Comp Researchers Report Indemnity Costs Ticking Up

A new series of studies released by WCRI compares cost of claims among the 18 state workers’ compensation systems researched. 

Commercial Real Estate Liabilities Are Amplifying. How COVID’s Playing a Key Role

COVID-19 has brought about a range of unique claims filed against real estate asset managers by the three plaintiff types.

Legal Roundup: Philly Eagles Sue for Communicable Disease Coverage, MLB Faces Injury Allegation and More

The latest court reports and filings impacting the insurance and risk management landscape.

COVID in the Courts: Move Over Business Interruption, a Wave of Liability Claims Is Rolling In

Though plaintiffs will have a tough time blaming businesses for exposure to the virus, carriers are nonetheless prepping defense strategies and emphasizing risk mitigation to clients.

Legal Roundup: TikTok and Facebook Settle Illinois Privacy Law Complaints, Harvard Race Suit Presses On and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Texas’ Perfect Ice Storm of Denial: The Enormous Cost of Ignoring Grid-Strengthening Recommendations

After a damaging winter storm in 2011, officials in Texas received recommendations on weatherizing the state’s grid. Those recommendations were not followed, and in 2021, Texans paid a big price.