After hiring a competitor’s former employee, one company faced a litany of legal charges and a claim denial from its insurer.

Telemedicine has become a ‘buzzword’ in workers’ comp. But is it really cutting costs and creating positive results in claims?

The court disagrees when a volunteer driver argues that her weekly mileage reimbursement constitutes income and should make her eligible for workers’ comp.

From fireworks to boating accidents, July 4th brings out some hefty summertime claims.

Evidence-based medicine ensures positive outcomes for patients, employers and workers’ comp payers.

Pre-existing conditions, failure to report an injury in a timely manner and no medical evidence of injury are just some reasons why claims are denied.

A Texas oilfield inspection company comes under scrutiny when its personnel director propositions and the company then fires a pregnant sales associate.

Reputational risks in food production can arise from quality control issues that result in injury to consumers. Assessing the supply chain is critical.

When a worker dies while driving a company truck to work, the court is asked to decide if the going and coming rule bars his wife from claiming benefits.

Claims involving chronic pain require a customized approach to avoid stalled progress and snowballing costs.

Top performing claims organizations are investing in and training talent, measuring and focusing on outcomes, and investing in claims tools.

Claims handling is a constant source of friction between insurers and their insureds. Will new communication tools and big data be able to sort this old problem out? 

Some companies, including those in workers’ compensation, have started down the diversity path. More need to follow that lead.

The casualty market could see increasing aggregation risk as more courts find a way around the exclusive remedy provision.  

An expensive loss and court battle hinge on the boundaries of a broker’s obligations to insureds.

As cannabis slowly achieves acceptance for treating workers’ comp injuries, reimbursement for the rave drug ecstasy may not be far behind.

A significant number of patients report reduced pain after only 15 minutes of virtual reality immersion.

Overexertion, same-level falls and falls to a lower level top the list.

The emerging casualty liability of sports concussions rivals asbestos in scope.

The latest workers’ comp court decisions on cannabis reimbursement, safety criteria in hiring practices, attorney fees, interstate claims and more.