While the future of claims management and adjusting is moving towards automation, there is still a way to foster the necessary human connection in the workers’ comp space.
In this National Comp session, experts from Helmsman Management Services discuss the importance of the most basic element of claims management — communication. The language we use can have more of an impact than you may realize.
Farmers Insurance is on the hook for $25 million after the Oklahoma Attorney General alleged the insurer’s earthquake policy violates the Oklahoma Consumer Protection Act.
COVID-19 has brought forth an influx of business interruption claims as companies shutdown by the pandemic seek retribution. But the courts must determine if actual physical loss has occurred.
Though plaintiffs will have a tough time blaming businesses for exposure to the virus, carriers are nonetheless prepping defense strategies and emphasizing risk mitigation to clients.
After a damaging winter storm in 2011, officials in Texas received recommendations on weatherizing the state’s grid. Those recommendations were not followed, and in 2021, Texans paid a big price.
In a webinar hosted by One Call on January 26, experts in the workers’ comp industry discussed the importance of collaboration in a claim and how to ensure optimal success for an injured worker.
Claims professionals are no stranger to catastrophe and disruption. It’s imperative that the claims process continues to expand its risk strategies in spite of hurdles, starting with fostering relationships and utilizing technology.