Abi Potter Clough, MBA, CPCU, is a keynote speaker, author and business consultant focused on leadership and strategy, personal branding, Insurtech and international risk management. She has over 15 years of experience at a Fortune 500 company with expertise in P&C claims operational leadership, lean management consulting, digital communications and Insurtech. She chairs the International Insurance Interest Group of the CPCU Society and devotes time to many international risk management projects. She holds many insurance industry designations. Abi can be reached at [email protected]
A Nationwide survey confirmed that business owner customers want a fast and easy experience and prefer to work with knowledgeable agents and insurers while benefiting from the tech advances aiding claims.
The CPCU Society is undertaking a swath of initiatives with the aim of increasing membership and creating a more diverse culture. Now non-CPCU’s can join the society for the first time in its decades-long history.