AI is a force multiplier, and the outcome of any multiplier depends on what it is applied to.

Brokerages that build traceability into their operations as a standard practice will be better positioned as those expectations grow.

This is the third in a series of articles exposing what is driving the excessive recovery times and the high cost of workplace injuries. If you knew with certainty that any injured worker who does not return to work within 90 days will likely never return to work – would it change the way you… View Article

The period immediately following a BOR transition is when the risk is most addressable and the conditions for addressing it are least favorable.

Cargo theft risk starts before goods move an inch. Claims experience shows what has happened; an ecosystem map reveals what could.

Health care organizations are turning to innovative staffing models, technology and employee support strategies to address persistent workforce shortages and strengthen operational resilience.

Acquisitions are a growth strategy. The operational work that follows is a risk management one.

As workers’ compensation claims grow more complex, today’s claims professionals are evolving into strategic coordinators who combine technology, clinical expertise, and collaboration to improve outcomes for injured workers and employers alike.

This is the second in a series of articles exposing what is driving the excessive recovery times and the high cost of workplace injuries. AI is top of mind for just about everyone under the age of 90. I was curious to see if Claude had any research-based, data driven understanding of why it takes… View Article

This is the first in a series of articles exposing what is driving the excessive recovery times and the high cost of workplace injuries. Workplace injuries take twice as long to heal as non-workplace injuries. That is a researched established fact. Moreover, it is the single most important fact and key to understanding how to… View Article

Insurance products are being drafted to address AI risk. Expect exclusions to come along with them.

Why the future of insurance will be built on resilience, not reaction.

Third-party medical financing is reshaping liability claims by inflating medical costs, increasing settlement pressure and driving higher insurance expenses.

The property & casualty market is actively adopting AI as a decision-making force multiplier that surfaces critical insights from massive volumes of unstructured data, allowing claims professionals to reduce leakage and focus their expertise on high-value strategy and resolution.

Why keeping injured workers engaged matters more than most programs account for.

While technology increasingly automates routine claims evaluation, the future of the profession relies on leadership actively upskilling existing teams in uniquely human, higher-order capabilities like AI literacy, negotiation science, data interpretation, and emotional influence.

The rapid expansion of data center construction is reshaping how insurers evaluate complex construction, property and infrastructure risks.

Why keeping injured workers engaged matters more than most programs account for.

Leaders who manage the layoff process carefully will help the organization avoid additional exposures.

The governance failures alleged in most major D&O liability claims—the board decided wrong—have acquired a nastier companion claim: the board couldn’t help itself.