Top employers discuss how organizations can optimize their brand presence by enhancing their claims management strategies.

Carriers, brokers, and claims management firms all stress clarity, communication, and collaboration as keys to successful claims resolution.

Here are five questions every risk manager should ask before including financial interest insurance into policies.

Many businesses without virus exclusions in their BI policy are still not receiving payment for losses brought on by the pandemic.

Despite the ever-rising prevalence of cyberattacks, the field of cyber insurance is still relatively new and evolving. Do you know, then, what’s inside your policy?

This session at the CLM Workers Compensation and Retail, Restaurant & Hospitality Conference looks to help businesses pinpoint which aspects of their operations could be improved during pandemic recovery. 

Companies — and their legal counsel — find themselves in uncharted territory as diversity, equity, inclusion, and belonging initiatives draw more attention and scrutiny.

A recent report by Mitchell revealed that while COVID-19 claims have eased in quantity, they are resulting in higher costs.

In order for cybersecurity insurance policies to be top notch, companies must be playing their part in mitigating cyber risk.

The latest court filings and lawsuits with a broader impact on the insurance and risk landscape.

Winter Storm Uri hit Texas in February 2021. Now, insurance is feeling the strain.

The National Hockey League has filed suit against its insurers over alleged revenue losses during mandatory COVID-19 shutdowns.

A telemedicine visit in another state leads to legal action for this fictive health care system.

Social inflation and nuclear verdicts are changing the perception of money. As jury awards climb, insurers and their clients must be abreast of the growing issues plaguing court outcomes.

From establishing solid communication processes to utilizing technology while integrating a personalized touch, today’s claims handling is a melding of innovative strategies and long-standing approaches.

A recently published RAND paper discusses the extension of workers’ comp benefits for those working outside the home during the pandemic.

A Nationwide survey confirmed that business owner customers want a fast and easy experience and prefer to work with knowledgeable agents and insurers while benefiting from the tech advances aiding claims.

Several drivers of costly workplace absences can be prevented with the right methods and programs in place.

A recent study by WCRI compares data and pricing points between in-person health care visits and telemedicine.

In the third installment of this series, Dr. John C. Peters discusses how reducing claim costs also presents a behavioral science challenge.