Claims

Balancing Artificial Intelligence and the Human Touch in Workers’ Compensation Claims

Applying artificial intelligence technology should not be intended to replace the human expertise in the worker’s compensation claims experience.

When Prayers Aren’t Enough: Why Insurers Are Turning to AI to Stop the Next Mass Shooting

Active Cyber Risk Management Drives 7% Decrease in Claims Frequency: Coalition

US P&C Insurance Industry Posts Best Underwriting Results in Over a Decade

Natural Catastrophe Losses Set to Reach $145 Billion in 2025, With 1-in-10 Risk of $300 Billion Peak Year

Recently in Claims

The Pandemic Stunted a Key Return-to-Work Tool. When Will Meaningful Modified Duty Return?

With modified duty greatly restricted, employers can only hope that their options improve in coming months.

‘Worker Advocacy’ Is Not Just Another Pretty Phrase: Here’s How to Live It

In this National Comp session, experts from Helmsman Management Services discuss the importance of the most basic element of claims management — communication. The language we use can have more of an impact than you may realize.

Farmers Insurance Settles for $25 Million with Oklahoma Attorney General Over ‘Faulty’ Earthquake Coverage

Farmers Insurance is on the hook for $25 million after the Oklahoma Attorney General alleged the insurer’s earthquake policy violates the Oklahoma Consumer Protection Act.

Eye-Opening Sexual Harassment and Discrimination Claims Pock the D&O Landscape

Experts say D&O capacity will continue to be constrained for the foreseeable future. Rates can also be expected to continue their rise.

COVID, ‘Direct Physical Loss’ and Your Property Policy: Can the Courts Even Figure This Out?

COVID-19 has brought forth an influx of business interruption claims as companies shutdown by the pandemic seek retribution. But the courts must determine if actual physical loss has occurred.

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This Is Actually Interesting If You’re an Actuary: Workers’ Comp Researchers Report Indemnity Costs Ticking Up

A new series of studies released by WCRI compares cost of claims among the 18 state workers’ compensation systems researched. 

Commercial Real Estate Liabilities Are Amplifying. How COVID’s Playing a Key Role

COVID-19 has brought about a range of unique claims filed against real estate asset managers by the three plaintiff types.

Legal Roundup: Philly Eagles Sue for Communicable Disease Coverage, MLB Faces Injury Allegation and More

The latest court reports and filings impacting the insurance and risk management landscape.

COVID in the Courts: Move Over Business Interruption, a Wave of Liability Claims Is Rolling In

Though plaintiffs will have a tough time blaming businesses for exposure to the virus, carriers are nonetheless prepping defense strategies and emphasizing risk mitigation to clients.

Legal Roundup: TikTok and Facebook Settle Illinois Privacy Law Complaints, Harvard Race Suit Presses On and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Texas’ Perfect Ice Storm of Denial: The Enormous Cost of Ignoring Grid-Strengthening Recommendations

After a damaging winter storm in 2011, officials in Texas received recommendations on weatherizing the state’s grid. Those recommendations were not followed, and in 2021, Texans paid a big price.

Physical Therapy Is a Workers’ Compensation Game Changer. But Only If All Stakeholders Collaborate

In a webinar hosted by One Call on January 26, experts in the workers’ comp industry discussed the importance of collaboration in a claim and how to ensure optimal success for an injured worker. 

Legal Roundup: Chocolate Companies Accused of Child Slavery, Unfinished Canadian Arena at the Center of Legal Dispute and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Legal Roundup: Target Loses Data Breach Case, Amazon Sues Over COVID Protocols and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

COVID-BI Coverage Is Coming Down to Policy Language. How Courts Are Scrutinizing Every Word

As we approach the one-year mark since the COVID-19 pandemic began, the debate over COVID-induced business interruption coverage remains. 

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Remote Loss Adjusting Vs. Boots on the Ground: Why Both Are Crucial for Top-Notch Claims Performance

Claims professionals are no stranger to catastrophe and disruption. It’s imperative that the claims process continues to expand its risk strategies in spite of hurdles, starting with fostering relationships and utilizing technology.

Legal Roundup: Subway’s in a Tuna Scandal, NJ Transit Settles Case After Sandy Damages and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Legal Roundup: Rideshare Companies Continue Independent Contractor Fight, Parler Sues Amazon Over Shutdown and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

Legal Roundup: Pinterest Settles Gender Discrimination Suit, Star Trek Collaboration Results in Copyright Infringement and More

The latest court filings and cases that will have an impact on the risk management and insurance industry.

The Injury You Can’t See: Why Addressing Behavioral Health in Disability Claims Is Essential to a Worker’s Recovery

When a worker becomes physically injured, the behavioral health implications must be addressed as well.