White Paper

The Four Pillars of an Insurance Culture that Retains Top Talent

Specialized underwriting and claims expertise set carriers apart, but competition for top talent is fierce. To attract and retain the best candidates for the job, insurers need to create a culture that makes their staff feel supported, fulfilled and empowered to keep growing.

White Paper Summary

In 2023, The U.S. insurance industry added 39,500 jobs, growing its numbers by 1.4%, according to the U.S. Bureau of Labor Statistics. According to another labor market study, more than 60% of carriers intend to hire more staff this year. Primarily, insurers are looking for talent with specialized underwriting and claims expertise so that they can deliver a superior experience for clients.

Specialized, industry-specific knowledge yields policies that are tailored to a client’s unique exposures, support optimal claims outcomes, and generate better financial results for everyone. But this expertise takes time to find and develop.

Insurers face the challenge of attracting and retaining top talent in order to keep delivering world class results for their customers. That challenge has been exacerbated in recent years by a hot job market. Across the board, employers have to work harder to find and hold on to the best talent.

In insurance and everywhere else, workplace culture plays a big role in recruitment and retention efforts.  Nationwide is no exception.

“Our E&S Brokerage Casualty team is hiring at a pretty aggressive pace this year. We’re in the midst of a lot of recruiting and interviewing,” said Ashley Moffatt, SVP Nationwide E&S Brokerage Primary Casualty. “The culture is something that’s very palpable here. The saying ‘a workplace that works for you’ isn’t just a slogan for us. It’s just our commitment to creating a flexible, supportive environment.”

To learn more about Nationwide, please visit their website.

Nationwide, a Fortune 100 company, is one of the largest and strongest diversified insurance and financial services organizations in the U.S. and is rated A by A.M. Best and A+ by Standard & Poor’s.

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