4 Best Practices in Workers’ Compensation Claims Management
White Paper Summary
Workplace injuries are never a welcome event. Employers want to ensure their employee gets well and back to work as quickly as possible. Workers’ compensation claims management should expedite that process, not hinder it. Often, claims are tripped up by processing delays, poor communication and lack of sufficient clinical resources. That can drive an injured worker to litigation, which not only increases costs but hampers productivity and workplace morale as well.
The role of the claims adjuster is to seek the best possible outcome for injured worker and employer alike, and in the shortest time frame — a task requiring good organizational, communication and analytical skills.
Despite being notoriously busy, adjusters can enhance efficiency and accuracy by following these four best practices, creating a smoother claim resolution process and improved outcomes for every party involved.
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