White Paper

Eliminating Roadblocks to Recovery for Injured Workers Begins with Efficiency in Diagnostic Testing

Text messaging, online scheduling and automated reporting help reduce delays in workers’ comp claim flows.

White Paper Summary

The road to recovery for injured workers is often fraught with obstacles. In cases that require diagnostic examinations before physicians can devise a treatment plan, ensuring the exam is done as quickly as possible is perhaps the most important hurdle to overcome.

Together with its network of diagnostic providers, One Call, an innovation leader within workers’ compensation, has embraced the power of automation to clear the path to recovery, doing so for more than 25% of its diagnostics referral base.

Realizing the significant benefits, One Call has made heavy investments on this front and is fully committed to the expansion of these programs.

“It’s [about] ensuring injured workers are getting the care they need when they need it and not later because of something that may be impeding the scheduling of their diagnostic exam,” said Darren Barr, VP, product management at One Call.

Delays to care have the potential to exacerbate workers’ injuries, increase disability expenditures for employers, and ultimately result in longer time out of work. Here are a few steps that the team at One Call has made to improve the speed and quality of care for workers.

To learn more about One Call, please visit their website.

One Call is the nation’s leading provider of specialized solutions to the workers’ compensation industry. One Call’s solutions enable faster, more efficient and more cost-effective claims resolution with a focus on injured workers’ needs across the continuum of care.

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