As automation takes over administrative tasks, claims specialists are discovering new opportunities to focus on what technology cannot replicate: empathy, judgment, and meaningful communication with injured workers.
The mental health crisis that gained attention during the COVID-19 pandemic hasn’t subsided, and its effects are being felt in the workplace across a multitude of industries.
From the complexities of out-of-network physician dispensing to the operational realities of technology rollouts, Enlyte’s Dave Torrence shares how legislative shifts, demographic changes, and payer-provider dynamics are driving the next evolution in workers’ compensation program optimization.
Thanks to increasingly affordable smart sensors and connected home technology, insurers can now help policyholders prevent many of the most costly and disruptive types of damage before they occur.
As retailers prepare for the 2025 holiday rush, two priorities will make or break the season: bringing on reliable seasonal staff quickly and keeping employees and customers safe through peak traffic.
MSIG USA Head of Casualty Jayson Taylor breaks down what’s fueling liability severity and why litigation funding transparency should be the industry’s next priority.
Workers’ comp pharmacy leaders face a shifting landscape in 2026, where supply disruptions, regulatory pressure, and AI-driven insights will define performance.