As Kristina Talkowski settles into her new role as senior vice president of middle market commercial lines at Nationwide, she spoke with Risk & Insurance about how her career has been shaped, the biggest challenges she has faced and her plans for the future.
Risk & Insurance sat down with Giovanni Smyth to learn more about how Insurance Consulting & Technology helps its partners become more efficient and find new ways to deliver value to customers throughout the insurance life cycle.
“Insurtechs are particularly guilty of talking to other startups and telling each other how amazing they are, when they should be learning the vocabulary of the people buying their products — insurance companies — and trying to explain their offerings to them.”
“Insured pays carrier, carrier pays commission. But there are these simultaneous loops always running and all of those systems are disparate. And as a result, all of those points of contact create friction, and friction is being dealt with by people today.”