Every workers’ comp program is fighting a version of the same fight right now, and coming together to share solutions.

A new survey reveals the priorities, obstacles, and evolving perspectives on technology shaping the workers’ compensation industry today.

Injuries are down but leading a workers’ comp program still gets tougher each year— industry leaders need answers on what’s actually working.

This is the first in a series of articles exposing what is driving the excessive recovery times and the high cost of workplace injuries. Workplace injuries take twice as long to heal as non-workplace injuries. That is a researched established fact. Moreover, it is the single most important fact and key to understanding how to… View Article

In workers’ compensation, trust isn’t just a two-way street — it’s the only direct route from injury back to work.

Why keeping injured workers engaged matters more than most programs account for.

Three structural threats — coverage cost-shifting, a narrowing wage-medical inflation gap, and rising labor market risk — may be poised to end workers’ comp’s decades-long winning streak.

Technology is shifting from digitizing processes to actively shaping claim outcomes.

AI is no longer a future promise but a present force reshaping claims — where faster care, smarter early decisions, and scalable innovation are redefining outcomes and costs across the industry.

Risk isn’t simply measured in financial increments. It is also measured in personal and societal harm.

Piloting artificial intelligence in claims management is no longer the barrier, operational integration is. Here’s how claims organizations can move beyond proof of concept to realize the full value of AI.

A policy rooted in the era of the corner druggist is now fueling exponential prescription markups in workers’ comp claims.

As more states adopt PTSD presumption laws for first responders and other at-risk workers, payers face new challenges in diagnosis, treatment, and long-term claim management. A thoughtful, collaborative approach is key to achieving better outcomes.

Invisible chronic conditions often cause workplace injuries, requiring proactive data-driven support systems.

AI enhances workers’ compensation by automating mundane tasks, allowing adjusters to focus human expertise on complex claims and outcomes.

New York’s brief expansion of workers’ comp mental health coverage offers a cautionary tale — and a roadmap for proactive employers.

As automation takes over administrative tasks, claims specialists are discovering new opportunities to focus on what technology cannot replicate: empathy, judgment, and meaningful communication with injured workers.

From the complexities of out-of-network physician dispensing to the operational realities of technology rollouts, Enlyte’s Dave Torrence shares how legislative shifts, demographic changes, and payer-provider dynamics are driving the next evolution in workers’ compensation program optimization.

If direct physical therapy improves return to work and lowers claim costs … why isn’t workers’ comp using it more often?

New survey data from 507 industry professionals highlights the challenges of managing claims complexities when visibility into injured workers’ medical information and cost drivers is limited – and where solutions might be found.