How Advocate Health merged two large workers’ comp programs into one standard of work, combining the best of each for teammates across six states.

How Benchmark Senior Living’s caregiving culture — from a $450,000 associate relief fund to immediate modified duty — shapes its comp and safety results.

Burlington Stores and Constitution State Services explain how sharing the ‘why’ with supervisors improved claim reporting and drove litigation and lost time down.

How First Student and Enlyte use nonprofit transitional duty, early case management, and bus camera footage to improve outcomes for injured drivers.

Continental Tire and Enlyte explain how triaging every claim at first report helps spot the complex 15% that drive most workers’ comp costs.

How Griffin Health Services rebuilt its safety program around manager accountability and cut overexertion injuries 50% in a multiyear effort.

Foundation Building Materials’ Anna Kakuta explains how the company keeps white glove claims service and a human touch while growing to 439 locations.

How the Georgia School Boards Association’s self-insured comp program uses former school leaders as advocates to tailor safety and claims support.

How the State of Nevada and Optum cut workers’ comp claims involving opioids from 17.8% to 9.9% without taking an anti-opioid stance.

How does Rumpke Waste & Recycling hold a 98% return-to-work rate? A nurse within 24 hours, objective truck data, and treating every injured worker as family.

CorVel CEO Sarah Scott on why A.I. in claims should be judged by return to work and cost, not adoption, and why claim counts no longer measure workload.

Sixty tips. Sixty minutes. Six panelists. Plus a heckling moderator and a timekeeper delivering buzzers, horns and duck quacks. It’s the very best in learning with laughs.

Workers’ comp and group health treat the same patients in very different ways. A panel of clinicians who have worked in both says each system has lessons to borrow, and comp may have more to teach than it thinks.

Empathy isn’t a switch claims professionals can flip. Three industry leaders say sustaining it takes self-leadership, and leaders willing to model it.

Why physical therapy notes may be workers’ comp’s most underused source of early, predictive insight.

A veteran health care executive discusses how stronger provider partnerships, data-driven insights and collaborative network management can improve outcomes for injured workers, providers and payers alike.

Rising Medical Solutions’ latest benchmarking study finds the best claims organizations aren’t chasing different strategies. They’re just better at making them stick.

CorVel’s CJ Cypcar examines why AI is reshaping claims work, while long-standing fundamentals — speed, communication, return-to-work, and human judgment — still determine outcomes.

This is the fifth and final in a series of articles exposing what is driving the excessive recovery times and the high cost of workplace injuries. At 75, I don’t really consider myself naive. But I have to say, when it comes to navigating the business dynamics of the workers’ compensation industry, I was completely… View Article

For Ryan Murphy, Vice President of Product, Enterprise Claims at CorVel Corporation, the onus is on leaders in the industry to make sure knowledge transfer, technology-enabled triage of information, and courting the next generation of claims professionals remains at the forefront of organizational strategy.