Theo Awards 2026: In Conversation with Benchmark Senior Living
What does a workers’ compensation program look like when it treats an injured caregiver as a member of the community rather than a claim? At Benchmark Senior Living, one answer is the One Company Fund, an internal nonprofit that has given more than $450,000 to over 200 associates in financial crisis this year and is on track to raise a million dollars. Alexandria Kolodziej, Director of Claims, and Michael Perkins, Senior Director of Safety, joined Brad Wilson, Vice President and Co-head of Sales at Lodestar, to explain how a culture built on caring for others shows up in claims and safety results.
Benchmark starts with the person before the claim. Return-to-work planning begins right away, with modified duty offered immediately after an injury. A caregiver who cannot lift can support programming or dining, read to a memory care resident, or provide companionship, real work that keeps a paycheck whole and keeps them connected to coworkers and residents. Safety training follows the same logic: safe employees are safe residents, and Perkins ties training to the value of caring by showing how an injury affects residents, families, and teammates. Kolodziej values traditional metrics but looks first for sustained return to work, meaning the associate felt supported, informed, and paid.
Watch the full interview to discover how supervisors respond when something as small as a ten-pound lifting restriction lands on their desk, what a strong employer and TPA partnership looks like, including where each side should push back, and how Benchmark plans to keep an injured associate at its eightieth community feeling as cared for as one at its fiftieth. &


