Injured workers represented by attorneys reported a 10-point lower physical health and recovery score three years after injury than unrepresented workers, with little difference in medical payments, according to the Workers Compensation Research Institute.

An ITC Vegas session explored how to use A.I. tools to achieve better claims outcomes using a case study example.

Time to first medical care rose across most states from 2016 to 2023 while overall treatment duration stayed flat, according to the National Council on Compensation Insurance.

Cumulative trauma claims in California are rising sharply. That means higher costs, longer recovery durations, and most likely more litigation. Here’s how early intervention and clinical insight can change that trajectory.

Claims tied to business email compromise have surged since late 2025, while funds transfer fraud and ransomware remain largely untouched by A.I. automation, Coalition reports.

Average cost of a physical therapy professional liability claim climbed 20.3% between 2020 and 2026, according to CNA and HPSO.

Injuries among workers aged 20 to 24 and over 65 climbed between 2019 and 2024 as pandemic-era shifts partially reversed, per the Workers Compensation Research Institute.

Average business interruption claims now run 70% higher than property damage claims and continue rising sharply, Allianz Commercial found.

Recognizing the human cost of insurance fraud is essential to understanding why early detection and prevention should be a priority.

A veteran health care executive discusses how stronger provider partnerships, data-driven insights and collaborative network management can improve outcomes for injured workers, providers and payers alike.

U.S. claim assignment volume fell to a five-year low in Q2 2026 while severity heads toward the highest level in recent years, according to Verisk.

Mid-market business cyber insurance purchases jumped 34 percentage points since 2024 even as small businesses remain stalled at 42% adoption, according to Nationwide survey.

Claims Remain Rare but Frequency Has Grown, With Wide Variation by State, Industry and Worker Demographics, According to the Workers Compensation Research Institute

Higher-performing claims organizations achieve strong results by executing common industry priorities effectively rather than by managing simpler claim inventories, according to Rising Medical Solutions study.

Now is a great time for brokers to update their workers’ compensation playbook.

When A.I. works quietly in the background, claims professionals can spend less time managing information and more time improving claim outcomes.

CorVel’s CJ Cypcar examines why AI is reshaping claims work, while long-standing fundamentals — speed, communication, return-to-work, and human judgment — still determine outcomes.

More than half of digital health executives expect their businesses to shrink in the next year as cyber, AI and regulatory risks increasingly overlap, according to Beazley.

Nearly 25% of claims adjusters are expected to retire by the end of 2027 while carriers struggle to scale AI and manage escalating catastrophe losses, according to Sedgwick.

Bad actors are intercepting confused policyholders the moment they turn to a search engine for help, often steering them to sue their insurers rather than file a claim.