Recognizing that claims caseloads can be burdensome, Charles Taylor’s Chris Schaffer emphasized the importance of using technology to streamline the claims adjustment process.

To switch or not to switch? There are several areas to review before leaving a workers’ compensation TPA for another.

Whether or not a case goes to trial, there are strategies carriers and their legal counsel can employ to help avoid especially egregious losses.

When it comes to the many fascinating facets of generative AI, here are just a few ways the workers’ compensation claims landscape could benefit.

Workers’ comp claim investigations happen for a reason. There’s a way for employers to give injured workers a voice and get the information they need.

Insurance and risk experts gathered for three days of claims and litigation management education and networking in Tampa, Florida, at the end of March.

Plaintiffs’ attorneys are using a variety of tactics to inflate medical malpractice verdicts in excess of policy limits, but there are ways defense teams can prepare to respond.

An alarming spike in cargo thefts has cargo owners and their insurers on edge. Thieves are also growing more sophisticated in their maneuvers.

While on-the-job injuries are the focus of many an effort to control rising claims costs, it’s just as important to address preventable chronic conditions.

As medical price inflation increases, many in the industry are turning to medical bill review vendors to identify opportunities for cost savings.

New employees are disproportionately likely to sustain an injury on the job, so extra care and attention during their first year on the job can produce an outsized impact.

Five years after #MeToo surfaced as a movement, businesses are still figuring out the best steps to take to curb and report sexual harassment in the office.

Oct. 1 changes from CMS potentially alter processes for industry stakeholders, most notably in the conditional payment reimbursement arena.

Increased productivity and cost savings are just two benefits of artificial intelligence systems.

When estimating losses after a severe weather event, rely on your policyholder experts and don’t take no for an answer.

The latest trends in the ongoing battle over liability in America’s opioid abuse epidemic.

From general liability risks to cyber concerns and the impact of inflation, these are the risks small businesses need to be watching.

Younger tech-savvy workers want to make a difference with their work. Workers’ comp predictive models can help them do that.

Claims automation and improved recruitment programs are helping claims quality while addressing the industry’s talent gap.  

Despite federal laws that limit transparency and control of care for its injured employees, BNSF Railway seeks strategic opportunities for safety engagement and improved outcomes.