AI in claims is no longer about insight alone — it’s about embedding intelligence into everyday workflows to drive faster decisions, stronger outcomes, and more human-centered care.

A California ruling is likely just the first arrow flung at tech companies over social media addiction.

Jeff Green, the risk manager for Larimer County, Colo. Recounts his years in the profession and why risk management ended up being such a good fit.

Jimmishea O’Lee likes to solve problems, so when a client needed help with its cryptocurrency business, she relished the challenge.

AI has no qualms generating blatant falsehoods. Perhaps we’re in need of some honesty and accountability.

Companies face a growing array of unexpected risks triggered by volatile geopolitics — including war and its attendant supply chain shocks, tariffs, and cyberterrorism.

Invisible chronic conditions often cause workplace injuries, requiring proactive data-driven support systems.

We’ve established resilience as important. Now we need to embed it more deeply into day-to-day operations and decision making.

Carriers and investors are seeking sophistication in specialization.

Chronic workforce shortages in long-term care are doing more than straining patient services — they are reshaping the insurance landscape.

Immersion in the topic of insurance is one of the reasons Nick Abraham thrives in the London environment.

AI enhances workers’ compensation by automating mundane tasks, allowing adjusters to focus human expertise on complex claims and outcomes.

How deepfakes are threatening businesses’ reputations and cyber resilience.

From supply chain disruptions to cloud outages, systemic shocks are no longer theoretical. Industry leaders explain why predicting and preventing cascading losses requires new tools, deeper collaboration, and a fundamentally different approach to risk.

As AI reshapes the claims landscape, one executive explains how data-driven tools are enhancing — not replacing — the judgment and empathy that define exceptional claims handling.

As more states adopt PTSD presumption laws for first responders and other at-risk workers, payers face new challenges in diagnosis, treatment, and long-term claim management. A thoughtful, collaborative approach is key to achieving better outcomes.

According to scientists, 2025 was the worst year for measles outbreaks in the United States since 1991.

A number of states have initiated tort reforms designed to curb the impact of nuclear verdicts.

Executives are navigating intense day-to-day operational pressures that are crowding out a focus on high-impact risks like litigation, even as they recognize those risks could threaten their company’s survival.

New research from Sentry Insurance reveals a striking disconnect between the threats leaders worry about day-to-day and the single events that could permanently shut their doors—along with the proactive steps many are taking to close the gap.