Christy Kaufman, Zillow’s VP of risk management, leverages her experience to identify untapped revenue streams, enrich the customer experience and deliver on the company’s mission.

Mehb Khoja’s team at BCS Financial removes claim roadblocks by amplifying treatment outcomes and savings available through its cost-containment solution.

United Educators’ Justin Kollinger strives to make higher ed as risk tolerant and secure as possible through the organization’s Risk Management Premium Credit program.

Sally Kucharczyk’s age of injury program at PepsiCo bears great results for employees and the workers’ comp team alike.

Clayton Matthews exercised the power of listening to build consensus and unify legacy claims protocols.

In response to industry talent shortages and retention issues, Olga Collins pioneered “Catalyst,” a diversity-focused training program.

JoAnn Pickel sees the opportunity for a breath of fresh air in the claims adjusting space and revels in the chance to make a difference.

A mall hostage situation turned into a large-scale fire that damaged several businesses, leaving Scott Ritto in charge of multiple business interruption losses.

Kara Sepulveda’s transformative risk management leads to sweeping operational improvements.

Funneling dividends right back into risk mitigation made all the difference for these mutual members.

Patience, persistence and a gift for collaboration make Jason Piet a 2023 Risk All Star.

Some of our 2022 Risk All Stars managed risk for major projects. Others won by showing how much they care about people.

When police officers in her school district contracted COVID, Rosa Royo and her team stepped up and guaranteed them nurse case management assistance.

Jana Utter of Centene made ESG a priority long before it became a buzzword. And her efforts are paying off each day.

Elizabeth Bounds increased awareness of legal pitfalls within her company by bridging the gap between staff and the legal department.

A critical incident stress debriefing program was just one way this risk manager delved into the circumstances that were draining the vitality of her colleagues.

Introducing risk engineering not only saved the company premium dollars, it helped to fortify the brand.

Hyatt’s Jennifer Pack earned a 2022 Risk All Star award for her leadership and ingenuity as hotel revenue and her team numbers dwindled.

Risk manager Ben Evans’ prioritization of safety during UPenn’s Pavilion project earned him a 2022 Risk All Star award.

When pandemic-related stressors pushed Tandis Nili’s brokerage team to the limit, they doubled down on forging stronger bonds and fostering new connections.