Kohl’s Department Stores knew a reactive approach in claims management wouldn’t help them achieve their goals. So they got proactive.

Uncertainty in international trade, the rising popularity of product boycotts and the dominance of Amazon in the e-commerce market are just some of the risks retailers should keep on their radar.

Hanesbrands Inc.’s Vicki Telford talks AI, the hardening market, and the peril of reputational risk in the age of social media.

An internet fame-seeker raised major health concerns after a viral video inspired dozens of cases of product tampering. Now consumers want to know if the food industry is doing enough to protect their products.

You can’t insure against the second most significant risk, which is existential risk. (But think of the annual premiums if you could.) 

Human sex and labor trafficking can be difficult to detect and presents major reputational risk exposures.

Never have so many political upsets impacted the supply chain at once, say experts, so risk managers need to stay ahead of the changes.

Kenneth Branigan, Senior Vice President, Marsh One of Kenneth Branigan’s recent challenges included devising a new approach to CAT risks for a client with more than 1,000 North American locations. Many are vulnerable to windstorm, flood and earthquake (WF&E), and 2017 saw three outlets suffer storm damage. At renewal, Branigan’s team negotiated a global marine… View Article

Chevron’s Kevin Jones joins an energy-focused captive insurance board in Texas, and EPIC picks up two West Coast executives, among other moves.

The 2018 Teddy Award winners built their programs around people, not claims, and offer proof that a worker-centric approach is a smarter way to operate.

Companies need to know how fraud and other retail crimes play out and what they can do to mitigate the risk of theft during the holidays.

The 2018 Teddy Award winners built their programs around people, not claims, and offer proof that a worker-centric approach is a smarter way to operate.

In just four years, Starbucks Coffee Company changed the way workers’ comp claims were handled by placing the process in the hands of its partners.

Janine Kral works to identify and mitigate risks, building strong partnerships with leaders and ensuring they see her as support rather than a blocker. 

Food recall costs billions in waste and lost inventory. Experts say blockchain could reduce the losses by increasing transparency and making it easier to trace the source of contaminated food.

When an athlete is injured, trainers rush in and assist the player to the bench for treatment. A large chain of discount stores, 99 Cents Only, implemented the same model for workplace injuries.

Gillian Cummings-Beck and her team kept retailer Chico’s in business during Hurricanes Harvey, Irma and Maria.

With broker consolidation comes more depth. But there are still pros and cons to this M&A growth that insureds should know.

Catastrophic errors occur when businesses misapply data and statistical analysis.

New advancements in tribometry are advancing the art and science of slips and falls prevention.