Ron Morrison, Chief Claims Officer at MSIG USA, discusses how AI is reshaping claims operations, why change management matters as much as technology, and how insurers can use data and collaboration to improve outcomes across complex claims environments.
If claims organizations are pursuing many of the same priorities, why do some consistently outperform others? Join industry leaders as they unpack key findings from the latest Workers’ Compensation Benchmarking Study and explore how top performers translate strategy into execution and execution into results.
AI in claims is no longer about insight alone — it’s about embedding intelligence into everyday workflows to drive faster decisions, stronger outcomes, and more human-centered care.
Rising ransomware attacks, third-party vulnerabilities and insurance exposure are transforming health care cyber security into an enterprise-wide resilience challenge.
As companies embrace payment apps for speed and convenience, rising fraud losses, regulatory scrutiny, and insurance gaps are forcing businesses to rethink how — and whether — they use them.
As third-party litigation funding reshapes the American court system, consumers and businesses alike face mounting financial consequences, but reform efforts offer hope for change.
As sustainable solutions become mainstream in buildings across North America, property owners and risk managers must understand the unique hazards posed by solar panels, electric vehicles, and mass timber construction.
A longtime E&S leader reflects on the market’s explosive growth, the shift to hybrid work, evolving risk profiles and how technology is reshaping underwriting and risk management.
As physician shortages reshape workers’ comp care, CorVel’s Karen Thomas explains how nurse practitioners and physician assistants are improving access while maintaining quality, outcomes, and cost control.