In this fictional scenario, a fast-growing beverage company’s dream acquisition turns into a nightmare when a cyber attack cripples its operations and exposes the devastating consequences of an untested business continuity plan.
The Associate in Insurance Operations desigation equips both internal operations teams and outsourcing partners with the skills needed to drive consistency, efficiency, and service excellence.
A five-year partnership between Nationwide Insurance and KINETIC Technology is helping reduce workplace injuries through wearable sensors, with the Mid-Ohio Food Collective serving as a successful implementation case study that demonstrates how smart technology can improve worker safety in physically demanding environments.
A deeper dive into the 2020 AC Transit data breach demonstrates how organizations facing cyberattack can come back stronger, with resilience at the fore.
The 2025 Rising Stars demonstrate what it means to put the customer first, striving to place their clients’ businesses at the heart of what they do each day.
AI is increasingly used by traders to make fast decisions and maximize profits, but the speed of these decisions and the lack of human oversight means that the ripple effects of just a few transactions can quickly amplify and send markets into a tailspin.
As mental health takes center stage in both workplace culture and public policy, the workers’ compensation industry must evolve to meet new challenges in claims management, causation, and care coordination.