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Mike Hessling, Gallagher Bassett’s CEO, North America, discusses the company’s commitment to service excellence, its unique approach to talent acquisition, and the potential risks and rewards of incorporating AI into the claims process.
A look at the latest court decisions impacting the insurance industry.
An exploratory program may help identify answers for some of the thorny issues surrounding medical marijuana in workers’ comp.
Determining total cost of risk has value; getting your hands on the right data set is the challenge.
One case manager found a way to ground her free-spirited patient without dampening his independent streak.
Determining it may be inexact; pursuing it merits attention.
A look at the latest decisions impacting the industry.
Hear from risk and safety executives who reduced their claim frequency with the help of improved analytics.
Employers are urged to proceed with caution when returning to hurricane damaged properties.
Contingent business interruption claims from Hurricane Irma could take years to resolve.
Chico’s risk manager wasn’t afraid to change important relationships.
With diligent prep work and high emotional intelligence, Kevin Moss cut Michelin’s outstanding reserves nearly in half.
Frank Russo integrated risk management throughout his company, building a strong and collaborative risk culture.
Leveraging the adage “You catch more flies with honey,” Tim Liberty is giving his growing company a distinct competitive advantage.
Cumulative Trauma, or CT claims, continue to harm workers and drive up costs. Defending against these claims means reducing, through analytics and engineering, the chance that workers get hurt to begin with.
A look at the court latest decisions impacting the insurance industry.
A Kentucky Supreme Court ruling confirms and codifies employee choice in matters of pharmacy.
Eliminating missed medical appointments can significantly reduce claims costs and improve outcomes for injured workers.
For more than a week, Tropical Storm Harvey left devastation in its wake. What will businesses face in the aftermath?
Universities that want to stay eligible for federal grants better get their cyber-risk house in order.
As wildfire season stretches ever-longer, some experts say adaptation is as important as prevention.