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Mike Hessling, Gallagher Bassett’s CEO, North America, discusses the company’s commitment to service excellence, its unique approach to talent acquisition, and the potential risks and rewards of incorporating AI into the claims process.
A look at the latest court decisions impacting the insurance industry.
A workers’ comp insurer lost its bid to keep the details of a high profile case out of the media.
An injured employee left company premises before drug and alcohol testing could be administered. But a court said he wasn’t to blame.
Driverless car regulations are on the way that will bring about big changes in the insurance industry.
Beliefs about work-related mental health issues are beginning to shift.
A look at the latest decisions impacting the industry.
A hospital fired an injured nurse. Now it faces a disability discrimination complaint.
An investigator’s decision to skip details ruined his credibility with the court, leading to a ruling against the employer.
Slip and fall prevention programs must interweave all of the factors contributing to the risk.
The level of mystery shrouding health care legislation isn’t instilling confidence within the workers’ comp industry.
Accumulation risk due to the increased size of marine vessels is something marine underwriters are keeping a keen eye on.
The stubborn embrace of alcohol by fraternities remains a prime source of expensive and potentially avoidable higher education claims.
The employer contended the injured worker was not performing a task of benefit to her employer at the time of the injury.
Targeted killings of police officers are on the rise.
Actively addressing issues related to injured workers’ sexual orientation or gender identity can help employers overcome hidden barriers to recovery.
As risks grow globally, companies must increase focus on the perils that may face their employees abroad.
It’s incumbent upon risk managers to understand exactly what their agents are doing — or not doing — on their behalf.
Consistently getting the fundamentals right is a key focus for York Risk Services’ Patrick J. Walsh