A telephonic case manager used behavioral coaching and personalized support to guide an injured worker through recovery, overcoming psychological barriers and driving successful return-to-work outcome.
The benefits of a strong return-to-work program for employees and employers alike are clear, but many organizations struggle to accommodate injured workers.
Learn how Coventry’s Outcomes-based Network (OBN) uses data to identify top providers, reducing costs, claim durations, and improving return-to-work outcomes for workers’ compensation payers.
Understanding what high-performance medical case management can accomplish provides a clearer, more effective path to lowering claim costs & optimizing service delivery to payers and injured workers.
One way to improve your Safety Measurement System (SMS) results is through clean inspections over time. To do this, consider three approaches: training, teamwork, and metrics.
The latest annual report quantifies the challenges, motivations, and experiences of 1,300-plus frontline claims professionals based on their firsthand survey responses.
Operating a business comes with its share of challenges, but having an insurance partner that strives to understand and align with your operations can make all the difference.
High-impact drugs represent proportionately low utilization compared to opioids or NSAIDs, but they can increase pharmacy spend exponentially on impacted claims.
Insureds want fee transparency. The right TPA partner will communicate effectively, demonstrate where there are savings and work to build tailored solutions.
CorVel has witnessed topical costs rise following the recent drop in opioid prescriptions, and now offers alternatives to manage their expense without impacting care.