Discover how to overcome key return-to-work challenges—like mental health, social factors, and delays—using data-driven strategies that accelerate recovery and improve outcomes in workers’ compensation.
A telephonic case manager used behavioral coaching and personalized support to guide an injured worker through recovery, overcoming psychological barriers and driving successful return-to-work outcome.
The benefits of a strong return-to-work program for employees and employers alike are clear, but many organizations struggle to accommodate injured workers.
Learn how Coventry’s Outcomes-based Network (OBN) uses data to identify top providers, reducing costs, claim durations, and improving return-to-work outcomes for workers’ compensation payers.
Understanding what high-performance medical case management can accomplish provides a clearer, more effective path to lowering claim costs & optimizing service delivery to payers and injured workers.
One way to improve your Safety Measurement System (SMS) results is through clean inspections over time. To do this, consider three approaches: training, teamwork, and metrics.
The latest annual report quantifies the challenges, motivations, and experiences of 1,300-plus frontline claims professionals based on their firsthand survey responses.
Operating a business comes with its share of challenges, but having an insurance partner that strives to understand and align with your operations can make all the difference.
High-impact drugs represent proportionately low utilization compared to opioids or NSAIDs, but they can increase pharmacy spend exponentially on impacted claims.