New technologies are changing the way adjusters approach claims handling.

Technology drives innovation in claims handling while keeping the focus on improving outcomes.

Jeff Gurtcheff, chief claims officer for CorVel, shares how the company’s new recruitment and training initiative, CorVel University, is looking to address the talent crisis. 

The 2024 Executives to Watch know that data expertise is an important part of risk mitigation and transfer. But is it more important than the role of human collaboration and communication? 

The new head of Canada operations for Sompo International is taking dead aim at communications and culture.

Owen Williams, chief information officer for Ascot U.S., sees strong data governance as critical to driving technology initiatives forward in the insurance industry.

The new head of middle & large commercial at The Hartford is focusing on talent development, staying ahead of evolving risks, and managing the changes introduced by advancing technology.

Westfield Specialty’s Ray Ash is set to face down cyber risk, securities risk and a host of additional issues that menace directors and officers.

In rough seas, Allianz’s Jenise Klein keeps her eyes on the horizon, which means developing tomorrow’s talent.

Liberty Mutual’s Patrick Thielen has a strong team and a host of resources behind him. He’s going to need them.

A claims talent shortage has many in the industry rethinking recruitment and retention.

For more than 350 years, the insurance model has been simple: Repair and replace after damage. However, with modern technology, we can now help our customers before they face loss. I recently joined the leaders of two preeminent insurance research organizations — Roy Wright of the Insurance Institute for Business & Home Safety (IBHS) and… View Article

Staffing shortages, social inflation and violence are making health care an increasingly dangerous field. But strategic management and the adoption of tech promise safer spaces for caregivers and patients.

Three years ago, I bought a car. A Mini. I hate it. It is the single most over-engineered object in history. The driver’s space is so poorly designed that recently I suffered a bruised a rib on the center console. If the car is ever hit side on, I’ll be your former columnist. I cannot… View Article

As ESG and cybersecurity threats rise, so too do D&O risks.

This year’s National Comp proved how connections form organically when comp professionals gather to educate and connect with each other and elevate the industry.

The USDA has selected 22 organizations to receive $6.5 million to educate underserved, small-scale and organic producers on farm risk management and climate-smart farm practices.

In an enormous industry that touches nearly every facet of daily life, insurance and risk management experts say, there’s ample space for people of diverse abilities to thrive.

A coffee spill lands Dunkin’ in hot water, a potential class action against Publix highlights the issue of wage theft, and more stories of legal filings likely to impact the insurance and risk management sector.

As the risk landscape, and the tools used to mitigate those risks, continue to evolve, Lucy Pilko, AXA XL’s chief executive officer of insurance for the Americas, is poised and ready to meet those changes.