When a driver crashes under mysterious circumstances, an adjuster turns sleuth to suss out the truth.

Nurse case managers can provide vital consultation, but contractual limits to the expenses associated with the service are advisable. 

Peer reviewers can have a significant impact on the outcome of a claim. That’s why it’s worth making a commitment to identify only the best and most effective peer review services.

Significant workers’ comp legal decisions from around the country.

Learn more from a 2014 WC benchmark study’s architects about the complex challenges facing industry.

More than 80 workers’ comp and disability experts are prepping for their presentations at next month’s conference.

Complex claims — old and new — call for relationship-building to minimize surprises.

Despite an employee’s careless behavior, his ankle injury is found to be compensable.

A look at the latest decisions impacting the industry.

Payers are looking for spirited nurse case managers who will be patient motivators and advocates, not slaves to process.

Worldwide losses could top $600 million, but impact on US airlines is muted.

The court debates whether a worker’s travel injury was related to work or to an act of personal generosity.

Prescription drug monitoring programs are proving invaluable. But legislative measures must be taken to ensure their effectiveness.

Significant workers’ comp legal decisions from around the country.

Often it’s the intangibles that can make or break the payer-TPA relationship.

Good documentation in claims files is a key best practice.

Collectors of memorabilia and other items can obtain coverage and solid advice from a variety of specialty insurers.

Conflicts of interest are the leading cause of legal malpractice claims.

There are countless daily examples of professionals in our industry empathizing and showing compassion for fellow workers.

An adjuster must resort to extreme measures to avert danger while validating a claim.