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Ron Morrison, Chief Claims Officer at MSIG USA, discusses how AI is reshaping claims operations, why change management matters as much as technology, and how insurers can use data and collaboration to improve outcomes across complex claims environments.
Significant workers’ comp legal decisions from around the country.
With three million U.S. jobs created during 2014 and a strong start to 2015, TPAs are managing more claims and seeing an uptick in revenue growth.
The objective assessment of an outside expert can often help move even the most difficult legacy claims toward closure.
A new survey suggests the costs for small physician practices transitioning to the ICD-10 coding system may be less than previously assumed.
The latest decisions impacting the industry.
Food production that involves certain types of additives or flavorings can put employees at serious risk and create workers’ comp liabilities for employers.
A claim is found compensable, despite an employer’s insistence on rejecting the claim.
In claims handling, some things matter more than the latest and greatest technologies.
The Dubai fire is just another example of the challenges facing underwriters when deciding whether to accept a risk.
A worker claims “every injury under the sun”.
Marine
Transportation
Creative risk solutions, industry knowledge and superior customer service are hallmarks of the 2015 Power Broker®
Professional insurance fraud rings are sapping billions from the P&C insurance sector. Insurers are fighting back with sophisticated technology.
Whether general liability coverage will cover a construction defect is now a big unknown.
A round-up of nationwide regulatory changes affecting the workers’ compensation industry.
The court ponders whether an injury sustained during a paid lunch break is compensable.
In 2012, overexertion injuries cost businesses $15.1 billion in direct costs and accounted for more than one-quarter of the overall national burden.
A proposal to sharply reduce workers’ comp benefits for substance abusing claimants has the support of more than 65 percent of state residents.