Willis Towers Watson Broker Jules Okai Recognized as a 2021 International Power Broker
Jules Okai, Associate Director, Global Services & Solutions, Willis Towers Watson
Jules Okai approaches her clients with a singular focus and analytical approach, applying various models to create different solutions tailored for her clients’ diverse needs.
Her clients all praised her communication skills, calling her attentive, easy to talk to and fun to work with — all important traits when developing strong broker relationships.
One client was new to his position and appreciated being brought up to speed by Okai as she educated him through his first renewal cycle.
One of Okai’s largest clients merged with another company this past year, creating many different challenges and opportunities. One of the first challenges for Okai was retaining the business as it was forced to do a defensive RFP to remain the broker on the account. After securing the account, Okai then worked to consolidate the various insurance programs between the two companies and create consistency and synergy.
Finally, avoiding business disruption in any local country operation was key. Okai was able to orchestrate this while also finding a $450,000 premium savings for her client.
Another client praised Okai for the uncanny ability of “being two steps ahead.”
This client was new to Okai and was impressed with her market knowledge to find efficiencies almost immediately.
“With the pandemic, we’re all sorting through the challenges of this new environment; with Jules as our broker, we never have to worry about our insurance program.”
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.