Marsh Broker Angela Kirby Recognized as a 2023 International Power Broker
Angela Kirby, Senior Account Executive, Marsh
Angela Kirby’s approach to client service is simple: She will be there when it matters. When they call, she answers.
She focuses on building trust as well as her understanding of their businesses.
For more than 14 years, Kirby has been engaged with federal government contracting and international clients, including managing federal USL&H and Defense Base Act (DBA) claims, coordinating medical evacuations and implementing loss control strategies for clients.
One such client is Marlana Fraser, vice president of operations, Patriot Group International.
“We had a medivac situation where DBA denied the claim, and our broker argued it needed to fall under DBA versus our business travel accident (BTA) policy. I began working with Angela on our BTA renewal. Since we have such a heavy DBA-covered business, the BTA policy is critical,” Fraser said.
“Angela worked diligently to improve our coverage in 11 different areas, all while keeping expenses to a less than 5% increase. The process was so painful that we decided to change our broker to Angela before the next round of renewals.
Not only did Angela present ways we could restructure our coverages, far outweighing our current structure, but she also offered to help service the policies we renewed under the previous broker — all because she cares about helping our business needs.”
Additionally, Kirby took Patriot Group’s foreign GL policy to market for the first time in at least four years, helping the company get direct to carriers and improve its coverage in four different areas with a less than 1% increase in premiums.
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they have delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by risk managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.