Workers' Comp

Workers’ Compensation Profits Hold Steady but Reserve Cushion Shows Cracks

Workers’ compensation insurers posted a combined ratio of 93.2 in 2025, as favorable loss reserve development and pricing cuts signal the long profitable market may be nearing a turn, according to AM Best.

National Comp 2026: What Group Health Can Learn From Comp

National Comp 2026: The Capacity to Care

AI Meets Physical Therapy: Enlyte’s Kim Radcliffe on Turning Unstructured Notes into Predictive Risk Scores

Younger and Older Workers Drive Shift in Workers’ Comp Claims Mix, WCRI Finds

Recently in Workers' Comp

Technology Is Enabling Better Virtual Claims Collaboration. But Here’s Why a Human Touch Will Still Be Necessary, Even Vital

COVID-19 accelerated the use of technology in claims. But a human touch is still necessary.

Remote Work and Vaccine Mandates Are Driving an Increase in ADA Accommodation Requests. Why a Human-Centered Approach Is Vital

The pandemic has affected the number of ADA accommodation requests employers are seeing.

How The City of Philadelphia Cut Costs and Doubled Down on Employee Advocacy, Earning Their Second Teddy Award

The City of Philadelphia cut costs while doubling down on employee safety and investing in top-quality care for injured workers, earning its second Teddy Award in the process.

On-Demand Webinar — How Data-driven Claims Programs Can Keep Insurers Healthy for the Long Haul

Coming out of the pandemic, cost management is a critical priority. Insurers are enhancing their focus on claims loss costs and are looking for ways to maximize their ROI.

How to Use Behavioral Science as a Tool to Help Motivate Injured Workers During Recovery

Self-Determination Theory isn’t just a textbook phrase. It’s a vital part achieving positive workers’ comp claims outcomes and supporting injured workers’ recovery.

Implicit Health Care Bias Against Black and Brown People Is Real. Here’s How Workers’ Comp Pros Can Move Toward Greater Equity in Claims

Workers’ comp organizations can’t forget implicit bias in their diversity, equity and inclusion initiatives.

Employers, Ready to Proactively Approach Possible Mental Health Issues in Your Workers? This Tool Lays the Groundwork

As workforces begin to return to their offices, employers need to keep employee mental wellbeing top of mind.

When it Comes to Contract Worker Safety Standards, Airlines Are Missing the Mark. How the Industry Should Proceed

Contractor management platforms and remote training are two of the ways that technology is strengthening safety performance in the aerospace industry.

5 States are Getting $20 Million Each to Implement a Multi-Sector Return-To-Work Approach. Is Your State One of Them?

A growing number of states move to fill support gaps for injured workers with a federal return-to-work program.

How Employee PTSD from a 2019 Mass Shooting in Virginia Beach Was Buffered by Rock Solid Workers’ Comp Procedures

When tragedy struck the City of Virginia Beach, the city’s barely launched PTSD program was put through its paces.

In the 8th Iteration of a National Workers’ Comp Survey, Organizational Resilience Takes Center Stage. How Does Your Claims Organization Stack Up?

This year’s study looks at organizational resiliency and the objectives of leaders and frontline claims professionals in the wake of COVID-19.

Why Nurse Case Managers Are the Perfect Champions for the Biopsychosocial Model in Workers’ Comp

Nurse case managers have the experience and the will to take the lead in delivering the biopsychosocial model of injured worker recovery.

Soaring Heights: How JetBlue Put Stock in Company Culture and Cut Back on Workers’ Comp Costs in the Process

By doubling down on company culture, JetBlue reduced its total incurred loss by almost 60% in five years.

Managing a Merger and a Pandemic Is No Easy Feat. Here’s How Waste Management’s Jeff Bennett Tackled It All

Waste Management’s Jeff Bennett worked to make sure employee health was a priority through both COVID-19 and a major acquisition.

One Month: That’s All It Took for Staples’ Karen Dalton to Put Her Ideal Workers’ Comp Program into Play

Staples’ Karen Dalton partnered with a new TPA to implement a claims management program in less than a month.

With 60,000 Employees to Keep Safe, How Hotel Risk Manager Sherri Johnson Navigated Both a Merger and a Pandemic

A merger, a pandemic, regulatory standards and more. How Aimbridge Hospitality’s Sherri Johnson navigated difficult times.

When It Comes to COVID Response, Steal a Page from Oklahoma City Risk Manager Nick Kelly’s Book

Quick, focused action by this public sector risk manager no doubt saved lives for the City of Oklahoma City.

6,500 Hoag Memorial Hospital Employees, No Litigated COVID Claims: Windee McKinley Take a Bow

Quick thinking and a willingness to learn enabled this risk manager to protect her employees without any COVID-related litigation.

Merger Master Dave Taylor Melted Siloes and Brought Three Companies into One Seamless Workers’ Comp Program

A merger involving tens of thousands of employees gets smoothed out by a director of workers’ compensation.

On-Demand Webinar: 5 Cutting Edge Tools Making Impacts in Complex Rehabilitation Technology Today

Performance and connectivity advancements promise to elevate the level of service provided in the field of Complex Rehabilitation Technology. Register for this webinar to learn firsthand from practitioners about which technologies will produce best in class results for a sector of the injured workforce that needs it most.