Janet Sheiner, VP of risk management and real estate at AMN Healthcare Services Inc., sees innovation as an answer to fast-evolving and emerging risks.
Helping Clients Soar It seems like everywhere you look, businesses are finding more ways to use drones — also known as unmanned aircraft systems. It follows that the insurance industry needs to keep pace. But it wasn’t, as brokers and clients alike observed. Getting coverage meant a time-consuming process, restrictive policy language, low liability limits… View Article
No Problem Too Big Earthquakes on campus? No problem. Remote flights? No problem. High premiums? No problem. With Charmaine Davis, clients know the words “no problem” aren’t lip service. Davis’ “no problem” solutions are the result of hard work, industry knowledge and connections; understanding client needs; and leveraging the marketplace to her clients’ advantage. “When… View Article
A Joint Venture Pioneer In a pioneering effort, Marsh’s Danette Beck borrowed a practice from engineering and brought it to the construction sector. “We work often through joint ventures, and we don’t construct low-risk projects,” said the risk manager at one client. “Our incumbent carriers were not giving us competitive terms, and that was making… View Article
Negotiating in the Nick of Time “We recently switched our broker of record to JLT primarily due to Rob,” said a treasury official at one client. “He had some great ideas on how to improve our insurance program. One specific item he proposed and we implemented was adding our terrorism coverage back into our property… View Article
A Partner to Weather All Storms Beecher Carlson’s Susan Garrard supported a client through a complex transaction involving the purchase of a lease interest in a portfolio of power projects from a bankrupt company. “A material chunk of the portfolio is in a part of the country seriously affected by the hurricanes this year,” explained… View Article
A True Captive Adviser Some brokers simply sell products; others also help their clients understand their insurance needs. Kathryn Christensen excels at the latter. Christensen advised Katie Smart, assistant vice president, risk management, Macerich, on the process of setting up a captive as it involves big capital commitments. “Kathryn focused on our business and what… View Article
His ‘Claim’ Is Advocacy Most brokers list their job title as broker, of course. But George Andersen calls himself a client advocate/broker, and that small distinction is revealing. Having “grown up” in the insurance world thanks to a mom in the biz, it feels like family to Andersen, so he treats his clients like family…. View Article
Bankable A South Florida nonprofit had been with the same broker and an insurance pool for decades when Giselle Lugones suggested it would benefit from a stand-alone insurance arrangement. With 20 health care facilities — including long-term housing for the elderly, hospices, acute rehab — each with different risks, “we had lots of insurance issues,”… View Article
The Talk of the Town Scott Marting, director of risk management, Palm Beach County BOCC, knows what it’s like to live through a hurricane. As a risk manager in Florida, Marting said he needed a broker who not only understood the frequency of hurricane events but also the scope of damage that can be done,… View Article