An ITC Vegas session explored how to use A.I. tools to achieve better claims outcomes using a case study example.

Trustworthy A.I. practices in insurance produce a bigger performance split between leaders and laggards than any other industry studied, according to a new report from SAS and IDC.

North American insurers are deploying A.I. across underwriting, claims and operations, with about one-third reporting enterprise-wide use, according to Moody’s Ratings.

A KPMG survey of insurance executives across 20 countries found that 44% believe they rank among the top A.I. leaders in the industry, even though just 11% report having a strong data foundation and governance in place.

Claims tied to business email compromise have surged since late 2025, while funds transfer fraud and ransomware remain largely untouched by A.I. automation, Coalition reports.

Brent Skiles discusses how technology, AI and a relationship-focused approach are helping insurers streamline operations, improve the agent experience and deliver faster, more transparent and consistent service.

Eighty-five percent of insurance C-suite leaders now see revenue growth as a growing benefit of A.I., up from 68% in 2024, according to Accenture.

New industries tied to A.I., electrification and biotech could drive up to a third of global growth by 2040 and force insurers to rethink pricing, coverage and claims models, according to  McKinsey.

More than 90% of digital infrastructure leaders report a material disruption in the past five years, yet most organizations still prioritize growth over long-term resilience, according to research sponsored by FM.

Mid-market business cyber insurance purchases jumped 34 percentage points since 2024 even as small businesses remain stalled at 42% adoption, according to Nationwide survey.

Businesses are boosting cyber defenses and insurance purchases even as artificial intelligence creates new vulnerabilities, according to The Travelers Companies’ 2026 Travelers Risk Index.

Insurers remain divided between excluding, affirmatively covering or staying silent on AI-related losses, according to a RAND Corporation research report.

When A.I. works quietly in the background, claims professionals can spend less time managing information and more time improving claim outcomes.

CorVel’s CJ Cypcar examines why AI is reshaping claims work, while long-standing fundamentals — speed, communication, return-to-work, and human judgment — still determine outcomes.

Nearly two-thirds of employers reported annual turnover of 10% or higher in 2025 while retention has become a business-wide risk, according to Gallagher.

AI data centers and renewable energy investment alone could produce roughly $200 billion in cumulative commercial property and casualty premiums through 2030, according to Swiss Re Institute.

A survey of 150 insurance leaders found that 83% back AI for repeatable operational tasks while 86% insist people must retain authority over consequential decisions, according to mea Platform.

More than half of digital health executives expect their businesses to shrink in the next year as cyber, AI and regulatory risks increasingly overlap, according to Beazley.

Nearly 25% of claims adjusters are expected to retire by the end of 2027 while carriers struggle to scale AI and manage escalating catastrophe losses, according to Sedgwick.

Swiss Re report finds premium growth holding at 5% CAGR even as AI-driven threats and a widening protection gap push insurers to rethink coverage adequacy