Payers are looking for spirited nurse case managers who will be patient motivators and advocates, not slaves to process.

Worldwide losses could top $600 million, but impact on US airlines is muted.

The court debates whether a worker’s travel injury was related to work or to an act of personal generosity.

Prescription drug monitoring programs are proving invaluable. But legislative measures must be taken to ensure their effectiveness.

Significant workers’ comp legal decisions from around the country.

Often it’s the intangibles that can make or break the payer-TPA relationship.

Good documentation in claims files is a key best practice.

Collectors of memorabilia and other items can obtain coverage and solid advice from a variety of specialty insurers.

Conflicts of interest are the leading cause of legal malpractice claims.

There are countless daily examples of professionals in our industry empathizing and showing compassion for fellow workers.

An adjuster must resort to extreme measures to avert danger while validating a claim.

Employers that offer on-site chiropractic care are experiencing reduced costs related to musculoskeletal injuries as well as reduce injury frequency.

Significant workers’ comp legal decisions from around the country.

Marine, aviation and energy sector losses accounted for much of the losses. Employee training would help.

A jury will have to decide whether an employer’s post-accident drug testing constitutes a “disability-related inquiry” in violation of the ADA.

Employers must recognize that purely psychological injuries can be compensable under certain circumstances.

New research indicates that the average time it takes to process Medicare Set-Asides is on a downward trend, among other findings.

A side effect of the ACA is increased billing pressure on the workers’ comp industry. Beware of rising costs.

WC professionals should help slay the dragon, not facilitate the creation of new addicts.

FM Global’s Janine Pitocco stresses early reporting of unsafe conditions.