Hanover’s distribution network acts as a good example of how a carrier can do a better job of getting products into the market through active listening.
Top Negotiator Ruiz Foods saw collateral obligations under its workers’ comp coverage continue to climb and its out-of-pocket costs increase to unsustainable levels. “Bruce Droz and his team worked to decrease the amount that carriers required us to maintain in standby letters of credit by more than $1 million,” said Bill Wheeler, corporate controller. “Bruce… View Article
Helping Clients Soar It seems like everywhere you look, businesses are finding more ways to use drones — also known as unmanned aircraft systems. It follows that the insurance industry needs to keep pace. But it wasn’t, as brokers and clients alike observed. Getting coverage meant a time-consuming process, restrictive policy language, low liability limits… View Article
Call Her Maestro Jenny Charles is a master at getting the right people together in a room and orchestrating business relationships and deals that wouldn’t happen if each party was singing their own tune. Says one source, “Jenny orchestrated a meeting between one of her clients and a major firm. It was a win-win for… View Article
No Problem Too Big Earthquakes on campus? No problem. Remote flights? No problem. High premiums? No problem. With Charmaine Davis, clients know the words “no problem” aren’t lip service. Davis’ “no problem” solutions are the result of hard work, industry knowledge and connections; understanding client needs; and leveraging the marketplace to her clients’ advantage. “When… View Article
A Joint Venture Pioneer In a pioneering effort, Marsh’s Danette Beck borrowed a practice from engineering and brought it to the construction sector. “We work often through joint ventures, and we don’t construct low-risk projects,” said the risk manager at one client. “Our incumbent carriers were not giving us competitive terms, and that was making… View Article
Negotiating in the Nick of Time “We recently switched our broker of record to JLT primarily due to Rob,” said a treasury official at one client. “He had some great ideas on how to improve our insurance program. One specific item he proposed and we implemented was adding our terrorism coverage back into our property… View Article
A Partner to Weather All Storms Beecher Carlson’s Susan Garrard supported a client through a complex transaction involving the purchase of a lease interest in a portfolio of power projects from a bankrupt company. “A material chunk of the portfolio is in a part of the country seriously affected by the hurricanes this year,” explained… View Article
Dedicated to Creating Coverage Clients applaud Cristin Bullen for improving their environmental coverages and designing protection for singularly difficult risks. “Cristin was an invaluable resource in underwriting a custom and comprehensive PLL policy,” which covered a recent acquisition that involved spinning off a contaminated site to a third party, one client noted. The client needed… View Article
Nontraditional Insurance for Nontraditional Workers The U.S. Woman’s Chamber of Commerce was looking for health insurance and related education for traditionally uninsured parties, including part-time workers and small women-owned businesses, said Fred Karutz, a third-party consultant. Together, he and Jennifer Akhter developed solutions. “Jenn drove creation of the multichannel health care coverage and education campaign,”… View Article