Stand Out Broker Michele Centeno is always prepared and takes extra steps to learn everything she can about each client. Not surprisingly, the results are lowered costs and stronger policies. “I have worked with a variety of brokers, and by far, Michele stands out,” said an insurance manager at a window manufacturing company. “She knows… View Article
Superior on Every Level Senior Broker Karen Cangemi wants her customers to think of her as a colleague. But in their eyes she’s much more than that. “I tell her all the time, I’d be lost without her,” said Rose Annese, director of risk management at Thermo Fisher Scientific. The company recently completed a… View Article
Aligning the Carriers “Since Yogi has managed our property program, we have been able to decrease our rates, our premiums, and improve our terms and conditions,” said one compliance manager. “For example, we had carriers initially all over the map relative to the deductible for our combustion turbine. Yogi worked very hard to get all… View Article
An Indispensable Partner After decades coaching college football, Dave Roberts launched a new venture — Vital Care EMS, a South Carolina medical transportation company. There was a steep learning curve at first, and the company’s experience mod went “through the roof.” Willis Towers Watson’s Christopher Bailey stepped in and analyzed Vital Care’s program top to… View Article
To fill a technical talent gap, specialty operators must convince the next generation — and talent from outside the industry — of the appeal of writing non-standard insurance.