5 People on the Move

A major U.S. appointment for Hiscox and an EVP appointment head this week's list of people on the move.
By: | December 21, 2018 • 5 min read

Sean Connors Joins Lockton in Benefits Capacity

Sean Connors, a human resources specialist, joined Lockton’s Chicago office, the company announced.

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“I partner with clients to first understand their business and then develop employee benefits solutions that help them meet their human capital goals while balancing costs,” Connors said. “Every business faces unique challenges related to their benefits programs. My background consulting with clients on human resource issues allows me to tailor programs that address these challenges and increase employee engagement.”

Prior to joining Lockton, Connors spent time at USI Insurance Services and Group Services. In these roles, he partnered with his clients to design employee benefits strategies that helped them achieve their business objectives.

“Sean brings more than 20 years of insurance experience which includes owning his own agency,” said Tom Schaffler, chief executive officer of Lockton’s Midwest operation, which includes Chicago. “Our clients will benefit from Sean’s in-depth knowledge of the industry and his benefits consulting background. He will partner with businesses to design employee benefits programs that address their unique needs.”

 

RT Specialty Adds Account Manager

Daniel Wilhelm has been named an account manager in RT Specialty’s National Environmental and Construction Professional Liability Practice. He is responsible for supporting new business and marketing efforts as well as coordinating the renewal process for clients from solicitation to quoting and binding.

“Daniel’s diversified risk management background aligns perfectly with our products and services,” says John Heft, MS, CRIS, Senior Vice President – National Environmental and Construction Professional Liability Practice. “This includes a decade spent servicing wide-ranging commercial property accounts across multiple industries. Our expertise lies in the unrivaled understanding of the numerous coverage options available within the environmental risk management and environmental casualty marketplace. The experience and dedication of professionals like Daniel is fundamental to helping agents and brokers nationwide emerge from this complex arena with the optimal solutions for their commercial customers.”

Daniel Wilhelm
Account Manager
RT Specialty

Wilhelm previously held managerial positions within the insurance, investment and banking industries. In addition to working with JPMorgan Chase, he served as a commercial lines account manager with the Anderson Insurance Agency, direct manager for State Farm Insurance and district team leader and financial advisor for the McAdam Financial Group.

A resident of Medford, N.J., Wilhelm holds a Bachelor of Science Degree from Caldwell University as well as Certified Insurance Services Representative (CISR) and Certified Professional Insurance Agent (CPIA) designations.

 

Limelight Health Picks up Peter Espinosa

Limelight Health, a provider of cloud-based enterprise software solutions for the employee benefits industry, today announced a new addition to the company. Peter Espinosa joins Limelight Health as Vice President of Enterprise Sales and Alliances.

“There are a lot of places and other companies where Pete could be spending his time,” said Jason T. Andrew, CEO & Co-Founder of Limelight Health. “We are absolutely thrilled that he would choose to dedicate his time, energy, and successful track record helping Limelight continue to scale. Pete’s experience will be instrumental as we continue to help shape digital transformation for the employee benefits carrier market.”

Espinosa brings more than 30 years of experience leading enterprise global sales initiatives at IBM, Vignette, Retek, Guidewire Software and CSC (DXC), creating high-performance teams that achieved outstanding sales results and strong growth. In his new role, he will be responsible for running all enterprise sales and alliance relationships. This experience with a variety of industry and application solutions, as well as with companies of various sizes, positions Espinosa to deliver the leadership needed to achieve marketplace success for Limelight Health.

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“I love the Limelight Health team,” said Espinosa. “I am impressed by the quality of their solution, the space they are in, and the early momentum they have achieved. I feel honored to be on board and look forward to jumping in and contributing.”

Espinosa holds a B.A. in Speech Communications and Political Science from Luther College and has enjoyed several courses from the Harvard Business School and Corporate Executive Board. Pete and his wife and family live in Edina, MN and are the Founders and Owners of award-winning Pulpit Rock Brewing in Decorah, IA.

 

Dean Hildebrandt Joins Assurex Global as EVP

Assurex Global  announced that Dean Hildebrandt will be joining its management team as an executive vice president on March 12, 2019. Dean will have an instrumental role in the future of Assurex Global and strengthening the 107-firm Partnership as the organization embarks upon key initiatives from its recent strategic planning process.

Dean Hildebrandt
New Assurex Global EVP

Dean is currently president and CEO of Associated Benefits and Risk Consulting (ABRC), a subsidiary of Associated Banc-Corp, and will remain in his current position through February 2019. He has led ABRC to No. 46 on the Business Insurance 100 Largest Brokers of U.S. Business (July 2018). Dean has a breadth of experience across the independent agent and broker industry. He has a bachelor’s degree from St. Cloud State University and an MBA (Finance) and Doctor of Education (Organization Development) from the University of St. Thomas.

“Dean Hildebrandt brings significant experience to our management team and to the future of our 65 year-old Partnership, comprised of the best and most recognized independently owned agents and brokers across the industry,” Assurex Global Chairman Andy Sloan said.

 

Mike Levins will Head US Broker Relations for Hiscox

Hiscox, the international specialist insurer, today announced the appointment of Mike Levins as Head of US Broker Relations. With more than 25 years of experience across the insurance industry, Levins, who joined Hiscox in 2013, will play a key role in implementing national broker strategies. He will be based in Chicago and will report to Bob Gadaleta, Hiscox USA’s Head of Field.

Mike Levins
Heads up US Broking for Hiscox

“Mike’s extensive experience in underwriting, business development, sales and production will be instrumental to our continued success in growing our capabilities and offerings,” said Gadaleta. “Mike is a well-respected leader who will continue to grow our relationships with brokers throughout the US.”

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In his new role, Levins will be responsible for developing, managing and coordinating relationships with national brokers, and he will work with the regional business leaders and underwriters to develop local and regional broker relationships and strategies. He also will oversee all national broker and marketing events.

Prior to his appointment, Levins was Senior Vice President and Midwest Regional Executive for Hiscox USA. Previously, he served as Vice President of Sales for CNA Insurance. Levins received a Bachelor of Science in marketing and finance from Marquette University and a Master of Business Administration in finance from Benedictine University.

The R&I Editorial Team can be reached at [email protected]

4 Companies That Rocked It by Treating Injured Workers as Equals; Not Adversaries

The 2018 Teddy Award winners built their programs around people, not claims, and offer proof that a worker-centric approach is a smarter way to operate.
By: | October 30, 2018 • 3 min read

Across the workers’ compensation industry, the concept of a worker advocacy model has been around for a while, but has only seen notable adoption in recent years.

Even among those not adopting a formal advocacy approach, mindsets are shifting. Formerly claims-centric programs are becoming worker-centric and it’s a win all around: better outcomes; greater productivity; safer, healthier employees and a stronger bottom line.

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That’s what you’ll see in this month’s issue of Risk & Insurance® when you read the profiles of the four recipients of the 2018 Theodore Roosevelt Workers’ Compensation and Disability Management Award, sponsored by PMA Companies. These four programs put workers front and center in everything they do.

“We were focused on building up a program with an eye on our partner experience. Cost was at the bottom of the list. Doing a better job by our partners was at the top,” said Steve Legg, director of risk management for Starbucks.

Starbucks put claims reporting in the hands of its partners, an exemplary act of trust. The coffee company also put itself in workers’ shoes to identify and remove points of friction.

That led to a call center run by Starbucks’ TPA and a dedicated telephonic case management team so that partners can speak to a live person without the frustration of ‘phone tag’ and unanswered questions.

“We were focused on building up a program with an eye on our partner experience. Cost was at the bottom of the list. Doing a better job by our partners was at the top.” — Steve Legg, director of risk management, Starbucks

Starbucks also implemented direct deposit for lost-time pay, eliminating stressful wait times for injured partners, and allowing them to focus on healing.

For Starbucks, as for all of the 2018 Teddy Award winners, the approach is netting measurable results. With higher partner satisfaction, it has seen a 50 percent decrease in litigation.

Teddy winner Main Line Health (MLH) adopted worker advocacy in a way that goes far beyond claims.

Employees who identify and report safety hazards can take credit for their actions by sending out a formal “Employee Safety Message” to nearly 11,000 mailboxes across the organization.

“The recognition is pretty cool,” said Steve Besack, system director, claims management and workers’ compensation for the health system.

MLH also takes a non-adversarial approach to workers with repeat injuries, seeing them as a resource for identifying areas of improvement.

“When you look at ‘repeat offenders’ in an unconventional way, they’re a great asset to the program, not a liability,” said Mike Miller, manager, workers’ compensation and employee safety for MLH.

Teddy winner Monmouth County, N.J. utilizes high-tech motion capture technology to reduce the chance of placing new hires in jobs that are likely to hurt them.

Monmouth County also adopted numerous wellness initiatives that help workers manage their weight and improve their wellbeing overall.

“You should see the looks on their faces when their cholesterol is down, they’ve lost weight and their blood sugar is better. We’ve had people lose 30 and 40 pounds,” said William McGuane, the county’s manager of benefits and workers’ compensation.

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Do these sound like minor program elements? The math says otherwise: Claims severity has plunged from $5.5 million in 2009 to $1.3 million in 2017.

At the University of Pennsylvania, putting workers first means getting out from behind the desk and finding out what each one of them is tasked with, day in, day out — and looking for ways to make each of those tasks safer.

Regular observations across the sprawling campus have resulted in a phenomenal number of process and equipment changes that seem simple on their own, but in combination have created a substantially safer, healthier campus and improved employee morale.

UPenn’s workers’ comp costs, in the seven-digit figures in 2009, have been virtually cut in half.

Risk & Insurance® is proud to honor the work of these four organizations. We hope their stories inspire other organizations to be true partners with the employees they depend on. &

Michelle Kerr is associate editor of Risk & Insurance. She can be reached at [email protected]