The Red Sox team manager Alex Cora rebuilt team culture with a player-centric approach — a common theme with the advocacy-focused workers’ comp claims-management style gaining ground among employers.

A convergence of new trends and old challenges makes construction riskier than ever. Managing those risks requires an insurer who can adapt to unique needs.

Opioid litigation and workplace violence are top risks for healthcare, but emergency preparedness and cyber security present evolving threats.

A new professional certification offered by RIMS positions risk managers as strategic business partners. In a world of rapidly-changing risks, coming to the table with deeper expertise yields a competitive edge.

Customers’ credit cards used between September 2014 and February 2016 were compromised when a hotel chain found its system had been breached.

Advertising Design Inc. employees paid out four transactions totaling $115,595 before realizing they were part of an email scheme.

The vast majority of executives believe their organizations are following cyber resilience best practices. But more than half haven’t even completed a cyber risk assessment.

An FedEx worker was offered light duty work after injury, but the worker claimed she was unable to do it and filed for temporary disability.

The 2018 Teddy Award winners built their programs around people, not claims, and offer proof that a worker-centric approach is a smarter way to operate.

An insurer found its insured, Hartford Roman Catholic Diocesan Corporation, had four underlying claimants seeking damages for sexual abuse inflicted by priests. 

The four 2018 Teddy winners have one very important lesson at the core of their workers’ comp programs that many can learn from.

The number of African Americans in insurance is small. On top of that, this group faces continued unconscious bias and a lack of mentors in the industry.

The FCC adopted “net neutrality” rules in 2015 but two years later repealed these net neutrality regulations. I am confused.

After a lengthy court battle, three insurers are required to cover pharma company Astellas for health care fraud and other false claims wrongdoing.

The city of Surprise found a unique way to cut workers’ comp costs dramatically, while securing prompt, high-quality care for their injured workers.

The pace of M&As across various industries got a good deal of attention at this year’s PLUS International Conference. Professional liability insurance pros weigh in on other growth opportunities and risks to watch.

Payers must devote more attention to identifying which cases merit investigation and which tactics produce the best results.

The moral dimension aside, share buybacks processed by many insurers make perfect economic sense in this market.

Biological Resource Center of Illinois was raided by the FBI on suspicions that it mishandled donated human remains for scientific research. Ten lawsuits soon followed.

A new breed of white-collar robots is marching into the workers’ compensation world, promising they will improve life for claims payers and injured workers.