A deeper dive into the 2020 AC Transit data breach demonstrates how organizations facing cyberattack can come back stronger, with resilience at the fore.

To help control claims costs, consider these 12 things before hiring a contractor.

This is not simply about translation. It’s about building bridges of understanding, fostering trust, and ushering in an era of inclusive claims management.

A universal focus on patient outcomes rather than front-end cost-cutting is the path to workers’ comp transformation, for the benefit of patients and payors alike

If we want to support and strengthen this critical segment of the healthcare market, a transformation is needed—one that prioritizes financial stability, operational efficiency, and fairness for all stakeholders.

Are you getting the best from your claims services? Find out what makes a great claims organization.

4 key steps to redefine an opioid management strategy.

It’s time to think differently about insurance.

Employers make jobs conditional on physical fitness.

Insuring unmanned aircraft systems is going to be complicated.

Will the U.K. insurance industry face the same regulatory fate as the British press?

Requiring admissions of wrongdoing may drive up costs and prolong litigation.

Federal drug laws are woefully outdated.

Brokerages help small business take on public works projects that would otherwise be out of reach.

A look at the latest decisions impacting the industry.

The growing power of millennials offers challenges to insurers.

Brokers use social media and other digital channels to grow their businesses.

The impact of tort reform has lessened, and average claims severity is rising rapidly.

Seven issues keeping workers’ comp brokers up at night.

Cloud-based technology has many advantages. Security may not be one of them.