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Companies need to know how fraud and other retail crimes play out and what they can do to mitigate the risk of theft during the holidays.
The 2018 Teddy Award winners built their programs around people, not claims, and offer proof that a worker-centric approach is a smarter way to operate.
In just four years, Starbucks Coffee Company changed the way workers’ comp claims were handled by placing the process in the hands of their partners.
Janine Kral works to identify and mitigate risks, building strong partnerships with leaders and ensuring they see her as support rather than a blocker.
Food recall costs billions in waste and lost inventory. Experts say blockchain could reduce the losses by increasing transparency and making it easier to trace the source of contaminated food.
When an athlete is injured, trainers rush in and assist the player to the bench for treatment. A large chain of discount stores, 99 Cents Only, implemented the same model for workplace injuries.
Gillian Cummings-Beck and her team kept retailer Chico’s in business during Hurricanes Harvey, Irma and Maria.
With broker consolidation comes more depth. But there are still pros and cons to this M&A growth that insureds should know.
Catastrophic errors occur when businesses misapply data and statistical analysis.
New advancements in tribometry are advancing the art and science of slips and falls prevention.
Homicides and suicides in U.S. workplaces are increasing year over year.
Major sporting events pose many property and safety risks to local businesses.
For Nordstrom, putting employees first isn’t a tactic, it’s a mission statement.
Susan Hiteshew embraces the dynamic nature of her role and says the risk management community must put increased focus on integrating high-level concepts into day to day operations.
Under-the-radar discounts cost retailers billions annually.
Chico’s risk manager wasn’t afraid to change important relationships.
Key drivers include retail distress and eagerness on the part of banks to monetize.
Learn about Nordstrom’s approach to injured worker advocacy during the 2017 National Workers’ Compensation and Disability Conference & Expo.
“Every experience — good, bad or indifferent — led me here and has put me in a position to make a real difference in our organization both personally and professionally.”