Insurance Needs Technology: How the Industry Can Adopt Digital Tools While Reducing Costs and Satisfying Customer Needs

During an hour-long webinar presented by the International Insurance Society, experts dive into how insurance can replace legacy systems with new claims technologies.
By: | May 18, 2021

It’s no secret that the insurance industry has been a bit slow to the draw when it comes to adopting new technologies. Legacy systems and manual, analog procedures have held the industry back in the past.

Now though, the COVID-19 pandemic has changed everything.

With insurance adjusters working remotely, claims technology became more important than ever for assessing losses, and companies continued using claims analytics to develop risk management strategies.

The industry is well on the road to fully embracing the digital world, though the path will not be without its challenges. Insurers will want to adopt technologies that suit changing customer needs and preferences all while keeping costs contained.

During an hour longer webinar on Tuesday May 25 at 10:00 a.m. eastern time, Futurist and Innovation Advisor and Forbes Author Chunka Mui will discuss how improved IT infrastructure can help insurance companies can upgrade legacy systems in order to offer flexible, high quality risk management services. Chunka will be joined by James Maudslay, global head of insurance for Equinix, Donal Corcoran, MSc, FCA, MBA, regional vice president of consumer lines for continental Europe at Chubb and Victor Gallegos, lead channel manager for global business and industry solutions channel marketing at AT&T. &

Courtney DuChene is an associate editor at Risk & Insurance. She can be reached at [email protected]

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