White papers, service directory and conferences for the R&I community.
Mike Hessling, Gallagher Bassett’s CEO, North America, discusses the company’s commitment to service excellence, its unique approach to talent acquisition, and the potential risks and rewards of incorporating AI into the claims process.
Nonprofit return-to-work programs help recovering employees get back on their feet and to full productivity faster, favorably impacting the total costs of a workers’ compensation insurance claim.
A variety of painkillers make the list, but they aren’t the only drugs that threaten patient safety and compromise outcomes.
A man with a work-related back injury developed ALS, rendering him unable to work without pain meds. The state’s top court is asked to decide his eligibility for permanent total disability benefits.
Legislatures need to understand their underlying goal for injured workers and enact laws accordingly.
Analytics and good old-fashioned detective work have been singled out by investigators as key components in dismantling organized fraud rings.
One rancher failed to provide workers’ compensation for the family of a deceased employee, so the family turned to the legal system.
Workers’ comp opioid addiction is a murky area. While we are helping curb new addictions, we’re still failing a number of employees already dependent.
A workers’ compensation claims professional can learn a thing or two about injury from the nurses who manage their claims.
Know what your employees want, what you can offer them, and how you’ll secure organizational support.
Pinnacle’s Jim Cunningham, a 2018 Risk All Star winner, displayed a persistent, pragmatic approach to controlling losses.
2018 Risk All Star Rosa Royo finds the balance between cost control and high-quality care for injured workers.
Kevin Farthing, a 2018 Risk All Star, solved his staff’s high rate of musculoskeletal injuries, saving more than $500K in annual workers’ comp costs.
For a staffing company with claims out of control, Kathleen Peck tore the program down and built it back up to achieve success, which earned her a 2018 Risk All Star designation.
Connecting injured workers with claims and case professionals of similar backgrounds can alleviate misunderstandings that delay recovery.
One Department of Public Works worker found that he could not file a negligence claim against his employer after already receiving workers’ compensation.
The steady creep of air tainted with dangerous particulate matter could make it far more challenging for employers in wildfire regions to protect outdoor workers from illness or injury.
Court must decide whether worker’s pain flare-up is related to a four-year-old work injury or a pre-existing condition.
A new report exploring trends in workers’ comp claims denied has the potential to upend our approach to claims.
To improve the odds of injured workers recovering from injuries without opioids, employers have tools and strategies at their disposal.
As workers’ compensation technology continues to grow, nurse case managers find the right devices to foster independence and cut costs.