Risk Insider

Balancing Artificial Intelligence and the Human Touch in Workers’ Compensation Claims

Applying artificial intelligence technology should not be intended to replace the human expertise in the worker’s compensation claims experience.

Ensuring Access: The Imperative in Preventing Medical Deserts

Post-breach Learnings Lead to Cyber Risk Resilience
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When the Insurance Department Comes Knocking: How Producers Should Respond to Consumer Complaint Inquiries

Mental Health Is Changing Workers’ Comp. Are You Ready?

Recently in Risk Insider

Kiss Knowledge Good-Bye

As the Baby Boomer retirement exodus looms, companies must put plans in place to capture the vital knowledge that will exit along with them.

Mental Jiu-Jitsu and the Art of Listening

The third chapter in Grace Crickette’s Risk Insider series on implementing enterprise risk management.

Risks That Hide Behind Reputation and Compliance

Focusing on reputation instead of a potential exposure is not the best way to mitigate the risk.

Insurance Implications of Ebola

Risk managers should review policies to ensure they provide cover for risks associated with treating a patient presenting Ebola symptoms.

Combating External Fraud Scams

Risk managers must increase awareness of red flags indicating international fraud schemes.

What’s Your Education Risk Management Policy?

To meet the challenges of the future, organizations must focus on education.

Joan Rivers: One More Legacy

The legacy of Joan Rivers could be a more open, honest discussion about medical outcomes.

Workplace Safety Requires Consensus

Local governments must be open and accessible. They also have the highest rates of injuries.

13 Rules for Risk Management Success

An insurance veteran shares 13 rules for risk management success.

The Real Cost of a Cyber Breach

Companies must understand what data is at risk, as well as realize the financial impact of a breach.

How — and Why — to Blow up an Insurance Program

An effective insurance program must fit your organization’s needs for tomorrow as well as today.

In Praise of the Hippo

Good documentation in claims files is a key best practice.

Joan Rivers: Can We Talk?

The Joan Rivers case demonstrates how medical outcomes often defy simple or conclusive explanations.

A Reputation Non-Event

JPMorgan Chase ducks reputational harm from a cyber intrusion.

Schooling the NFL in Reputation Management

The NFL’s reputation issues are front and center.

Beware of Emerging Medical Cost Drivers in Workers’ Comp

A side effect of the ACA is increased billing pressure on the workers’ comp industry. Beware of rising costs.

Waging War & the Sheathed Sword

The second chapter in Grace Crickette’s Risk Insider series on implementing enterprise risk management.

Workers’ Comp – Feeding the Heroin Dragon

WC professionals should help slay the dragon, not facilitate the creation of new addicts.

Do Your Homework

Employers need to prepare to view case files effectively.

Risk Standards Gain Traction

The adoption of risk standard ISO31000 is at an all-time high, but U.S take-up lags behind.