“I would say right now, that the thing that is most visible in the press from COVID is auto pricing, auto insurance pricing based upon usage or extreme lack of usage, and that continues to evolve for sure. And I think we’ll see that continue to evolve.”
“A machine can build a bias without us knowing it. I mean, you feed it enough data, you can tell it to ignore racial profiles, but you never know how the machine does it.”
County of Kent risk manager Stephanie Lee shares her journey to her current role and what top concerns will be important for the public sector in 2022.
Insurance is generally a good business in the moral sense, in my view, serving as it does the smallest and largest of risk takers at their time of need.