Delaying adoption creates real competitive risk, widening gaps in severity management, settlement outcomes, expense control, workforce productivity, and market credibility. AI maturity is increasingly separating leaders from followers.
Despite declining transaction volume in 2024, life sciences companies are pursuing bigger acquisitions to secure drug portfolios, integrate AI capabilities, and navigate the looming patent cliff.
As AI reshapes the competitive landscape, technology companies are pursuing bigger acquisitions despite declining deal volume, with blockbuster transactions exceeding $30 billion becoming the new normal.
As automation takes over administrative tasks, claims specialists are discovering new opportunities to focus on what technology cannot replicate: empathy, judgment, and meaningful communication with injured workers.
The negotiating table is a key platform in the ability of insurers to manage runaway legal settlement costs. Much more can be done to strengthen the hand of the defense.
New survey data from 507 industry professionals highlights the challenges of managing claims complexities when visibility into injured workers’ medical information and cost drivers is limited – and where solutions might be found.