Marsh Broker Romonda Lee Recognized as a 2019 At Large Power Broker
Romonda Lee, Senior Claims Advisor, Marsh
Determining the cause of an insurance claim resulting from a natural disaster can be tricky at the best of times.
But thanks to Romonda Lee’s enquiring and analytical mind, she has helped her clients resolve issues that could have cost them thousands or even millions of dollars.
When one client suffered extensive flood and windstorm damage during Hurricane Harvey, she argued the majority of the damage was caused by flood, securing a larger settlement than if the higher deductible for windstorm had been applied.
The client said: “I have been a risk manager for more than 30 years and can say that Romonda is by far the best property claims consultant I have ever worked with. She is a true professional, knows and understands the business well, is dedicated to her clients and is an invaluable resource.”
Lee also helped another client prove the windspeed from Hurricane Irma that caused damage to its property was below the 74 miles per hour limit at which the deductible kicks in, saving it $1 million.
The client said: “Romonda has the technical knowledge of how coverage applies to each situation but also how and when to use the coverage. She is always prepared for any eventuality and has the ability to navigate even the most complex claims worth millions of dollars.”
For another client with losses across 50 Florida locations after Hurricane Irma, Lee secured advance payments and tracked down the invoicing for each location.
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by Risk Managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.