Gallagher Broker Tamra Walton Recognized as a 2019 Employee Benefits Power Broker
Tamra Walton, Area President, Philly Metro Branch, Gallagher
At a major art gallery on the East Coast, a high-level employee took their own life. Needless to say, the staff and leadership were shocked.
Tamra Walton sprung into action immediately, sending in a counselor to do group and individual sessions with employees — even though that fell outside the realm of the Employee Assistance Plan. She knew that the staff needed time to grieve, so she and her team stepped in to take over HR and benefit tasks.
“She just took care of it,” said the gallery’s chief human resource officer. “She knew that this person and I were really close. Tamra said to me: ‘Don’t think you’re going to file the death claim or handle other matters related to the death. Don’t worry about a thing.’
It’s indicative of how Walton deals with her clients — she’s not only proactive but incredibly caring as well.
“She’s a partner, not just a broker,” the CHRO continued. “She’s really there for you, understands your needs and provides solutions that are always innovative.”
That innovative thinking helped immensely for another client, a social services agency serving at-risk mothers and babies in Greater Philadelphia.
Finances were tight and the organization appeared to be facing a tough decision: pay for a double-digit health plan renewal or give employees much-needed pay raises. With Walton, they got both.
A Risk & Insurance Power Broker® is an individual who stands out among their peers for the exceptional client work they delivered over the past year. While brokers play many key roles in the insurance industry and risk profession, a Power Broker® award recognizes problem solving, customer service and industry knowledge.
Our goal is to broadly recognize and promote outstanding risk management and customer service among the brokerage community.
Who selects the winners?
Power Brokers are selected by Risk Managers based on the strength of the testimonials they provide to a team of 15 Risk & Insurance editors and writers.