Inadequate Cyber Threat Literacy Tops Global People Risk Rankings as AI Anxiety Rises

Leadership skill gaps act as a "cascade trigger" for downstream workforce risks, while employee financial insecurity emerges as a top-five concern, according to Marsh's People Risk 2026 report.
By: | May 7, 2026
addressing organizational cyber risk

Inadequate cyber threat literacy ranks as the No. 1 people risk facing organizations globally, followed closely by labor shortages and technology skills shortages, according to Marsh’s People Risk 2026 report.

The survey of more than 4,500 HR and risk professionals across 26 markets found that 40% of organizations cited increased workforce productivity and efficiency as a positive outcome of effective risk management — yet only 14% of respondents believe their organization’s risk maturity is “transformative” or fully embedded in strategy and culture.

The research assessed 25 people risks across five pillars: technological change and disruption, talent and leadership, protection and sustainability, governance and compliance, and health and safety. More than 70% of organizations experienced at least one material third-party cyber incident in the past year, the report said, with phishing and social engineering remaining the most common entry points.

AI Investment Outpaces Workforce Readiness

While organizations are spending heavily on artificial intelligence, most are not yet seeing meaningful returns, the report found. The disconnect lies not in the technology but in the people and processes surrounding it. Mindset barriers to AI adoption ranked as the No. 6 people risk globally, rising to No. 3 among C-suite respondents.

The top concern among risk and HR professionals — cited by 40% — is that organizations are investing in AI without providing adequate employee training and upskilling. At the same time, 63% of employees said they would trade a 10% pay raise for better AI and digital reskilling opportunities, according to related Mercer research cited in the report.

An emerging dimension of the challenge is what the report calls “AI anxiety.” Some 40% of employees now express concern about losing their jobs to AI, and 61% of risk and HR professionals said their organizations do not provide highly effective employer-sponsored mental health care — a gap the report characterized as critical during a period of growing uncertainty.

“AI will only deliver value when organizations rethink how work is done and how people are supported,” said Ravin Jesuthasan, Mercer’s Global Leader f or Transformation Services. “Treating AI as a simple add-on to existing work processes creates real risk and inefficiency. The organizations pulling ahead are those redesigning work, upskilling their workforce, addressing AI anxiety and pairing human judgment with machine capability.”

Leadership Gaps Multiply Organizational Risk

Inadequate leadership skills “trigger or worsen more risks than any other people risk,” the report said, acting as a multiplier that can lead to labor shortages, unsafe working conditions, deteriorating mental health, and flawed investment decisions. The finding underscores a growing misalignment between traditional leadership models — built for stability and hierarchy — and today’s volatile operating environment, the report said.

Employee thriving has plunged to its lowest level since 2018, with 26% of employees unsatisfied at work but believing they cannot leave and another 12% planning to depart within six months, the report said. Organizations with advanced or transformative levels of risk maturity reported talent risk mitigation measures that were on average 15 percentage points more effective than those at early stages of risk maturity.

“Forward-looking organizations recognize that their workforce is not just a source of risk, but their greatest strategic asset,” said Amy Laverock, Mercer Marsh Benefits’ Global Advisory Specialties Leader. “Those that act now — investing in leadership and technology skills, as well as employee health and financial security — will be best equipped to turn uncertainty into advantage.”

Financial Insecurity Becomes a Material Business Exposure

Employee financial insecurity ranked as the No. 4 people risk globally and appeared in the top 10 across all regions. The report said inflation, high interest rates, and rising costs for housing, food, and healthcare are placing sustained strain on household finances, while greater reliance on variable pay and gig-style work has increased income volatility.

The downstream effects are significant. According to the report, financial insecurity can trigger or worsen risks including uncompetitive talent strategies, misconduct, and weakened cybersecurity behaviors. One in five employees said they are not confident they can afford the healthcare they and their families need.

Health-related risks presented a notable disconnect in the findings. While 90% of risk and HR leaders said rising health and benefit costs are the most likely risk to materialize in the next one to two years, unaffordable or inaccessible health care ranked last — 25th out of 25 risks globally. The report warned that cutting benefits to manage costs often increases risk over time through higher turnover, lower productivity, and more volatile claims.

Obtain the full report here. &

The R&I Editorial Team can be reached at [email protected].

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